027 - Crucial Conversations: Part 1 - Oh, man it just got crucial

Project Management Happy Hour · Jul 22, 2018 · 1m

One of the toughest - and most important jobs - of a PM is having difficult conversations. These can be with sponsors, stakeholders, team members or other PMs. And the ability to successfully manage these difficult conversations can make the difference between success and failure - for your project, and your career! In this episode, Kate walks us through some key concepts and real life examples based of one of her most influential business books, Crucial Conversations by Joseph Grenny, Al Switzler and Ron McMillan. This book has a lot of content, so this episode we're going to just focus on…