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ST: The Big Story, 13 Sep - Case wants stronger protection for passengers bumped off overbooked trips
The Consumers Association of Singapore wants stronger protection for passengers bumped off overbooked trips. This comes after more than 100 customers were denied boarding cruise ship Genting Dream on Sept 4 due to overbooking.In The Straits Times’ The Big Story, Multimedia correspondent Cheow Sue-Ann spoke with Case president Melvin Yong to find out more. See omnystudio.com/listener for privacy information.
The skinny
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