Hartzell's Heat & Air: When a Customer Blames the AC Repair on a Bad Install
I pulled up to a house on a section line road south of Enid on a Wednesday in July. The man was already in the driveway, arms crossed, watching me park. He met me at the truck window before I had the door open and told me whoever put this system in did it wrong, and he wanted to know what I was going to do about it.I had never been to that address. I had not installed the system. I said yes sir, let me take a look.The install was clean. Lineset sized right, electrical right, pad level. What I found was a coil packed with cottonwood and dog hair, a failed capacitor, and refrigerant low from a…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.