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Details Communicate More than Your Words Do
👉 What do your church’s small details communicate to first-time guests?In this episode of Church Staff Book Club, we unpack Chapter 7 of The Come Back Effect and explore why everything communicates, from signage and cleanliness to sound levels, scent, and even the paper towels in the bathroom. Guests notice details that insiders overlook, and those details shape whether people feel welcome, safe, and like they belong.🎯 In this episode, you’ll discover:Why guests interpret details differently than regular attendersHow small details communicate care, preparation, and belongingThe five senses…
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