EP 407: Facilitating change and navigating change fatigue with agency employees with Jenny Magic

Build a Better Agency Podcast · Jul 24, 2023 · 1m

The workforce has changed forever, which has brought change fatigue along with it. This means how we navigate problem-solving and facilitate change amongst our teams has to change, too. This week, I'm chatting with Jenny Magic, an expert in all things change and team morale. For almost 20 years, she's been working with agency leaders and their teams to help implement strategies. She noticed that there were often major disconnects between agency leaders and their team's opinions on new strategies and changes to SOPs. She set out to discover what makes teams get on board with change without…