What a Brutal AC Repair Season Taught Me About Burnout
I have a customer in her late thirties who told me, while I was changing her filter, that she has been tired since 2018. Not sick. Not depressed. Just tired. Sleep does not fix it. Vacation does not fix it. The tiredness has become the medium she lives in.She said it the way you would say something about the weather. Just a fact about her life. There is a name for it. Christina Maslach built the first real measure of burnout in 1981, and it is not depression and not ordinary fatigue. It is emotional exhaustion, a numb distance from the people you serve, and the feeling that nothing you do…
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