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‘Consumer duty is a flagship piece of regulation’

Firms are frantically preparing as the deadline is fast approaching at the end of this month. Given the imminent timescale, it is encouraging to note that a survey by Schroders revealed that 19% of advisers said they are fully prepared for consumer duty and 77% said that their preparations are in progress and that they should be ready for the end of July. However, 4% had said that they had not yet started to prepare.This week FTAdviser deputy news editor Sonia Rach talks Gillian Hepburn, head of UK intermediary solutions at Schroders and Alexandra Roberts, head of regulatory policy and…

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