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Latest / Catalyst Center for Work Innovation: The Debate

A Debate about Unlocking the Voice of Experience

As global workforces age, organizations must adopt age-inclusive human resource practices to leverage the deep expertise and crystallized intelligence of mature employees. This research examines how equitable policies—such as age-neutral recruitment, career advancement equity, and inclusive cultures—signal value to older workers and encourage them to speak up with constructive ideas. Research highlights that when employees feel psychologically safe, they engage in job crafting toward strengths, which directly boosts their confidence to challenge the status quo. Implementing these strategies…

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