Latest / Connex the Dots: The Business Optimizer
How a Custom Door Manufacturer Cut Admin Time by 90 Percent
How much time would you get back if your team didn't have to track down information that already exists somewhere in your business?In this episode, Paul Kortman walks through a real client project with a custom door manufacturer, where four admin staff were spending 40 to 60 minutes per call just answering "where's my order?" Paul shows the exact fix he built: a simple barcode and spreadsheet system that gave everyone instant access to order status.By the end, that process went from four people and up to 60 minutes per call to one person and under two minutes. Watch the build, step by step…
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