EP 461: Collaborating with clients in our systems and processes with Xenia Muntean

Build a Better Agency Podcast · Aug 5, 2024 · 1m

Systems and processes are a tough nut to crack for agency owners, and it's even more challenging once you get clients involved. Many of us are accidental agency owners who thrive in the chaos and disarray of agency life but know that operating this way will reduce profitability. This week, we're sitting down with Xenia Muntean to share her journey of becoming an accidental agency owner and what it taught her about agency systems and processes as she began to build her own workflow software. We dug into some meaty topics that I know are on your minds: How do we balance creativity with…