A Debate about Moving from Surveillance to Trust: Building High-Performance Through Autonomy

Catalyst Center for Work Innovation: The Debate · Jun 13, 2026 · 28m

This research examines the detrimental impact of control-based management and surveillance technology on modern organizational performance. The research argues that excessive monitoring stifles innovation, erodes employee wellbeing, and triggers high turnover by undermining intrinsic motivation. To combat these issues, the research advocates for a transition toward autonomy, psychological safety, and transparent communication. By implementing evidence-based interventions—such as distributed leadership and outcome-focused feedback—companies can foster a culture of trust. Ultimately, the…