Latest / unSILOed with Greg LaBlanc
641. How to Become an Expert in Conflict with Amy Gallo
Even though conflict is something we all instinctively want to avoid, it’s an essential part of a healthy culture. So what can organizations do to ensure they’re not only managing conflict productively but also leveraging it to make the organization stronger? Amy Gallo is a contributing editor at Harvard Business Review and author of the books HBR Guide to Dealing with Conflict and Getting Along: How to Work with Anyone (Even Difficult People). Her research and consulting work focuses on how to effectively navigate and even utilize conflict to better your organization. Amy and Greg discuss…
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