How to become a “customer obsessed” logistics provider EP25 Point of Sale
On this episode, Grace is joined by ArcBest’s vice president of customer experience and marketing Lori Brooks to discuss how the company has built a “customer obsessed” culture to help retailers become agile in 2021. She shares best practices and examples of how her team has helped customers keep up with unprecedented demand during this year’s supply chain crisis. Follow Point of Sale on Apple Podcasts Follow Point of Sale on Spotify More FreightWaves Podcasts Learn more about your ad choices. Visit megaphone.fm/adchoices
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.