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Control Through Communication: The Rise of System in American Management
JoAnne Yates, Sloan Distinguished Professor of Management, Emerita and Professor of Managerial Communication and Work and Organization Studies at MIT’s Sloan School of Management, talks about her classic and award-winning 1989 book, Control Through Communication: The Rise of System in American Management (Johns Hopkins University Press), with Peoples & Things host, Lee Vinsel. Control Through Communication tells the fascinating story of how corporations came to adopt modern communications systems, including typewriters, filing cabinets, card catalogs, memos, and reports. Over the past twenty…
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