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Sprucing Up Fan Engagement Through A Game-Based Learning and Service-Centric Culture with Chris Bryant (CNS 265)
In this episode, Chris Bryant, the Chief Experience Officer of Bryant Group Experience, talks about sprucing up fan engagement through a game-based learning and service-centric culture. He is also an award-winning expert, master trainer, and speaker in elevating the customer, client, and fan experience.Chris brings years of experience working with legendary brands like Nordstrom and the Ritz Carlton Hotel Company. He works with professional sports franchises that are seeking to spruce up their fan engagement. He deploys game-based learning and programs and promotes a service-centric culture…
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