2.67 The Importance of Emotional Connection in Onboarding with David Larter
In this episode, Karen Kirton is joined by David Larter from Send Jolly to explore how to build emotional connection through onboarding. While process and systems are important, making new hires feel safe, welcome, and inspired from day one can significantly impact retention, engagement, and productivity. David shares stories and insights from his own onboarding experiences—both good and bad—and outlines what works when it comes to emotionally engaging new starters.In today’s episode, you will learn:The emotional state of new hires – Why nervousness, anxiety, and excitement all play a role in…
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