030 - Crucial Conversations part 2: Oh, man it just got difficult!

Project Management Happy Hour · Aug 20, 2018 · 1m

One of the toughest - and most important jobs - of a PM is having difficult conversations. These can be with sponsors, stakeholders, team members or other PMs. And the ability to successfully manage these difficult conversations can make the difference between success and failure - for your project, and your career! Continuing our deep dive into the concepts of Crucial Conversations by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler, we pick up where we left off in our first Crucial episode where we started our conversation, and now talk about the author's concept of "learning to…