Episode 11: Are Modern Cars Unreliable, Brake Pad Failures, and Service Advisor Burnout
In this episode, we break down why today’s cars are breaking down in alarming ways, are they reliable? A terrifying real world brake pad failure shortly after a shop visit. Plus, we dive into the boiling point hitting service advisors and mechanics across the industry and what it's going to take to fix a broken system. Key Topics Covered: Is there a reliability crisis hitting modern vehicles? A shocking failure: Investigating a recent brake pad failing out post-shop visit Why service advisors and mechanics are hitting their absolute breaking point…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.