How to Manage Emotions in Performance Management Conversations
In today's episode of the Conflict Skills Podcast with host Simon Goode, we dive into the crucial topic of managing emotions during performance management meetings. Simon, a seasoned professional mediator, addresses the challenges often faced in these meetings, especially when conflict escalates. He explores various de-escalation strategies tailored for performance management conversations by focusing on five key aspects: certainty, relatedness, autonomy, status, and fairness. Simon also discusses the importance of balancing assertiveness with empathy, offering step-by-step insights into how…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.