The AC Repair Quote That Made Him Give Up for Good
There is a sentence I hear at least twice a month. It comes out of customers who finally call me after their system has been broken for weeks. Sometimes months. They open the door and say, I just gave up. They say it like an apology, like they let me down by not calling sooner. I have learned that sentence is data. A man called me in late August last year. House south of Hennessey. Single story, brick, lived alone, about seventy, a Vietnam veteran. His system had not cooled the house since the second week of June. He had been sleeping in the recliner with a box fan pointed at his face for ten…
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