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865: Should the Customer Success Function Report to the Head of Sales or the CEO? by Mike Smerklo
Mike Smerklo asks whether the customer success function should report to the head of sales or the CEO Episode 865: Should the Customer Success Function Report to the Head of Sales or the CEO? by Mike Smerklo Mike Smerklo is an experienced entrepreneur, investor and business leader driven by the desire to turn ideas into reality. Having bought and scaled a small business into a publicly traded company worth nearly a billion dollars in value, he has a deep understanding of the hard work, dedication and grit that truly powers successful entrepreneurship. Today, as the co-founder and managing…
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