Stephen Goldsmith and Susan Crawford, “The Responsive City: Engaging Communities Through Data-Smart Governance” (Jossey-Bass, 2014)

New Books in Technology · Jan 1, 2015 · 26m

Without a doubt, the paramount duty of a municipality, of any size, is the delivery services to its constituents. These services range from the seasonal-think snow removal, to the daily-ensuring traffic lights work, to the critical-think trash removal. Cities, particularly those in large urban areas, are tasked with finding ways to respond to issues important to the people for whom they work. New technology and data collection platforms are assisting municipalities to respond to the needs of citizens, and changing the relationships between the government and the governed. In their new book…