Latest / The Steve Harvey Morning Show / Employment: Launch health care staffing to serve Green Bay, but national demand found her—clients from Texas and Arizona.

Transcript

Employment: Launch health care staffing to serve Green Bay, but national demand found her—clients from Texas and Arizona. · The Steve Harvey Morning Show

• 0:00
  Speaker 1: Welcome to my show. I'm Rashon McDonald, a host of
• 0:02
  Speaker 1: Money Making Conversations Masterclass, where we encourage people to stop
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• 0:34
  Speaker 1: or advice on how to be a successful entrepreneur. Now,
• 0:38
  Speaker 1: let's get this podcast started. My guest, founder and CEO
• 0:42
  Speaker 1: of Forever staff In Healthcare Agency is a black woman
• 0:45
  Speaker 1: owned healthcare staffing agency based in Green Bay, Wisconsin. Forever
• 0:50
  Speaker 1: staff and Healthcare Agency was founded with one goal in
• 0:54
  Speaker 1: mind to bridge the gap between quality healthcare professionals and facilities.
• 1:00
  Speaker 1: They truly need dependable support. Please work with the Money
• 1:03
  Speaker 1: Making Conversation Master Class. Ronnie Williams. How you doing, Ronnie?
• 1:08
  Speaker 2: Hello, har are you? Thank you so much for having me.
• 1:11
  Speaker 1: Well, great green Bay, Wisconsin for everybody we all know
• 1:14
  Speaker 1: about the football team is what they say is just
• 1:17
  Speaker 1: a city that's small and the football team is the
• 1:21
  Speaker 1: dominant tourist attraction. Is that correct?
• 1:24
  Speaker 2: Yes? Correct, Green Bay's pretty small. The only time it's
• 1:28
  Speaker 2: lively around here is during the Packer game, so during
• 1:32
  Speaker 2: the season.
• 1:33
  Speaker 1: So why are you there if it's only lively during
• 1:36
  Speaker 1: the football season.
• 1:39
  Speaker 2: I'm not a lively person. I'm getting older. It's a
• 1:42
  Speaker 2: great place for kids, and it's just super quiet here
• 1:45
  Speaker 2: and it's safe.
• 1:47
  Speaker 1: Well, tell us your background because we talk about healthcare
• 1:49
  Speaker 1: before we get into the question and answer session of
• 1:52
  Speaker 1: this interview with you, Ronnie, tell us about your background.
• 1:56
  Speaker 2: Okay, Well, in two thousand, I started off as a CNA.
• 2:00
  Speaker 2: So I used to work as a certified nursing assistant okay,
• 2:03
  Speaker 2: where I would assist facilities to take care of people
• 2:08
  Speaker 2: with special needs or elderly seniors they may have disabilities
• 2:12
  Speaker 2: or dementia, things like that. I was doing that for
• 2:15
  Speaker 2: a while, and then I went to school for HR
• 2:19
  Speaker 2: and then I've been doing recruiting since twenty sixteen.
• 2:23
  Speaker 1: Now, why do you would like say, you know, CNA,
• 2:27
  Speaker 1: you did that what attracted you to that level of
• 2:30
  Speaker 1: business because I liked for people to hear that on
• 2:32
  Speaker 1: the show because they might be interested. But some of
• 2:35
  Speaker 1: the things that was involved in it, you're not an HR,
• 2:38
  Speaker 1: so that means that's a career shift. We're going to
• 2:39
  Speaker 1: talk about that. But what originally attracted you to a
• 2:43
  Speaker 1: nursing assistant?
• 2:45
  Speaker 2: The nursing assistant. I love helping people. Like all of
• 2:49
  Speaker 2: my siblings are in healthcare, my mom, nieces, nephews, like
• 2:55
  Speaker 2: my entire family are in a healthcare field. And I
• 2:58
  Speaker 2: just love helping others giver. So that's why I went
• 3:02
  Speaker 2: to school for That's why I started doing CNA work.
• 3:05
  Speaker 1: Well, that's fantastic to hear that because of the fact
• 3:07
  Speaker 1: that we all need help. Now in twenty sixteen, you
• 3:11
  Speaker 1: went to HR. Why did you go to HR?
• 3:15
  Speaker 2: Being a CNA was very physical. It was a lot
• 3:19
  Speaker 2: of work. I want a real career for me. That
• 3:23
  Speaker 2: was just something short term, okay, So I wanted a
• 3:25
  Speaker 2: career for myself where I can still help people, but
• 3:29
  Speaker 2: on a more broader side instead of physically. So I
• 3:33
  Speaker 2: was like, you know, what would be a recruiter. I
• 3:36
  Speaker 2: can still help others. I don't have to do so
• 3:39
  Speaker 2: much physical things, and I can still help other people
• 3:44
  Speaker 2: get land careers, jobs things like that as well. So
• 3:48
  Speaker 2: that's why I decided to take that transition.
• 3:50
  Speaker 1: So what exactly is going to school for human Human resources? Correct?
• 3:56
  Speaker 2: Yes? HR management?
• 3:58
  Speaker 1: Okay, what exactly is that? Because you know you hear
• 4:02
  Speaker 1: me corporations and my job a small business. I have
• 4:05
  Speaker 1: a person consulting for HR. I always tell people three
• 4:09
  Speaker 1: things when you start a business. You got to have
• 4:13
  Speaker 1: legal because you're not to make sure all your contracts
• 4:16
  Speaker 1: are right. Secondly, you got to have accounting. Third you
• 4:19
  Speaker 1: gotta have HR. Those are three things you need to
• 4:23
  Speaker 1: be successful long term. So I know the value of
• 4:26
  Speaker 1: having an HR person either full time or as a consultant,
• 4:30
  Speaker 1: but you got to have that person with that value
• 4:33
  Speaker 1: and being being set in place, you saw your value
• 4:37
  Speaker 1: and your opportunity as an entrepreneur. Correct.
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  Speaker 2: Yes, HR is so broad. There's so many different things
• 4:44
  Speaker 2: that you can do with it. HR is recruiting and hiring,
• 4:49
  Speaker 2: training and development, compensation and benefits, employee relations, performance management.
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  Speaker 2: But what I wanted to do was recruiting. There are
• 5:00
  Speaker 2: some people went to school for HR where they're just
• 5:04
  Speaker 2: doing employee relations and things like that. I went to
• 5:08
  Speaker 2: school for HR and I'm just doing recruiting. That's what
• 5:10
  Speaker 2: I love to do.
• 5:11
  Speaker 1: Cool. I'm talking to Ronnie Williams's founding CEO of Forever
• 5:15
  Speaker 1: Staffing Healthcare Agency. Now, why did you just start it
• 5:18
  Speaker 1: in Green Bay, Wisconsin? I know you lived there, but
• 5:20
  Speaker 1: why did you start it there?
• 5:23
  Speaker 2: I started here because this is where I am. We
• 5:25
  Speaker 2: are based in Green Bay, Wisconsin, but we recruit nationally
• 5:30
  Speaker 2: where I'm not just niche here in Green Bay.
• 5:33
  Speaker 1: So how does your reach from a virtual standpoint becomes national?
• 5:37
  Speaker 1: Because you know, my first daughter is Green Bay, Wisconsin.
• 5:41
  Speaker 1: I don't think she has a lot of job placement
• 5:43
  Speaker 1: opportunity in Green Bay, Wisconsinant did you come back to Resilla? No,
• 5:46
  Speaker 1: we don't, but that's not the base of our revenue.
• 5:50
  Speaker 1: Our revenue is there. We're set up to held national placement.
• 5:53
  Speaker 1: And how does that work for somebody listening on the show?
• 5:58
  Speaker 2: We are this month makes a year for us. So
• 6:01
  Speaker 2: we're still growing, trying to gain partnerships. We are brand
• 6:06
  Speaker 2: new in this field right now, and to become national.
• 6:12
  Speaker 2: Everything is done virtually now, like you just said, and
• 6:16
  Speaker 2: it's a lot of outreach phone calls, cold calling, messaging people, automations, emailing.
• 6:24
  Speaker 2: It's a lot of business development in order to do that.
• 6:27
  Speaker 1: Now, you wouldness, burnout, exhaustion, and emotional stress and healthcare teams.
• 6:32
  Speaker 1: Like you said earlier, you know, when you were a
• 6:35
  Speaker 1: CNA certified nursing assistant, you know, it was a lot
• 6:38
  Speaker 1: of difficult for heavy lifting, a lot of stress physically.
• 6:42
  Speaker 1: Talk about that burnout so we can get a clear
• 6:44
  Speaker 1: understanding of what you're talking about. We always heard about it.
• 6:48
  Speaker 1: Doing COVID, a lot of work, long work hours, you know,
• 6:53
  Speaker 1: stress watching people, unprecedented death rate. It took a lot
• 6:57
  Speaker 1: of strong mental toll on people. But I'm talking about
• 7:00
  Speaker 1: the everyday lifestyle other than that unique health care and
• 7:05
  Speaker 1: health scare that we had to deal with called COVID nineteen.
• 7:10
  Speaker 2: Burned out as a CNA is a lot. It could
• 7:13
  Speaker 2: be several different things. Working with facilities that's understaffed can
• 7:17
  Speaker 2: burn you out because the patients caregiver ratio are like
• 7:24
  Speaker 2: you're one caregiver to twenty five patients patients or residents,
• 7:31
  Speaker 2: long shifts over time. A lot of caregivers and nurses
• 7:35
  Speaker 2: they work double shifts, and that can burn you out.
• 7:39
  Speaker 2: Emotional strain, caring for sick people, elderly people that's ending
• 7:46
  Speaker 2: at their end of life. And then you have those
• 7:49
  Speaker 2: physical demands where you're lifting and transferring patients, constant moving
• 7:55
  Speaker 2: around as well.
• 7:58
  Speaker 1: Who's a nurse, So you know, I can. I got
• 8:01
  Speaker 1: a sense of what you're saying because she enjoyed the profession.
• 8:06
  Speaker 1: But here's the thing that I always hear not referencing her,
• 8:10
  Speaker 1: that there's a general feeling, like in education for teachers,
• 8:15
  Speaker 1: that the nursing profession is an underpaid profession. Is that true?
• 8:21
  Speaker 2: I believe. Well, to be honest, I'm just gonna be
• 8:24
  Speaker 2: honest here. I think CNA's caregivers should get paid more. Okay,
• 8:30
  Speaker 2: nurses they get they get great pay. Registered nurses LPNs
• 8:36
  Speaker 2: they get great pay. CNAs need more money. They are
• 8:40
  Speaker 2: in the front lines of everything. They're doing most of
• 8:43
  Speaker 2: the physical things, and I think that they get they
• 8:46
  Speaker 2: should get more paid.
• 8:47
  Speaker 1: Okay. Cool, With that being said, give us a range
• 8:49
  Speaker 1: of what you know, registered nursings, registered nurses will get paid,
• 8:55
  Speaker 1: and then also healthcare providers and CNA's will get paid.
• 8:59
  Speaker 2: Just a range, okay, a range. It depends on if
• 9:02
  Speaker 2: you work in a hospital or a nursing home or
• 9:04
  Speaker 2: assistant libing it so much comes in effect with that
• 9:06
  Speaker 2: or home care. But the range for a CNA, I'll say,
• 9:11
  Speaker 2: if they worked in home care, would be fifteen dollars. Well,
• 9:16
  Speaker 2: you don't even have to be a CNA to work
• 9:17
  Speaker 2: at homecare. You can be a caregiver. But that's another story.
• 9:19
  Speaker 2: But it goes from fifteen to twenty about twenty seven
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  Speaker 2: twenty eight dollars an hour for CNA.
• 9:25
  Speaker 1: Okay, what about registered nurse?
• 9:29
  Speaker 2: Registered nurse new graduates starts out around thirty three dollars
• 9:34
  Speaker 2: an hour and they can go all the way up
• 9:36
  Speaker 2: to about sixty dollars an hour.
• 9:37
  Speaker 1: Okay, cool, And now you are an entrepreneur, you're CEO.
• 9:42
  Speaker 1: You went from a CNA to Cno. I know I
• 9:46
  Speaker 1: can easily ask you God, what's the difference, But tell
• 9:48
  Speaker 1: them but there are responsibilities that kind of surprised you,
• 9:52
  Speaker 1: and then there was some moments that frustrated you. But
• 9:55
  Speaker 1: there's a tremendous advantage of being your own ball. So
• 10:01
  Speaker 1: talk Walkers through the setup process of setting up your
• 10:05
  Speaker 1: company forever, staff and healthcare agency.
• 10:08
  Speaker 2: Yes, so I worked in corporate a lot, and when
• 10:14
  Speaker 2: I was there, I always felt like I'm the leader.
• 10:17
  Speaker 2: I should be holding these meetings and implementing things and
• 10:22
  Speaker 2: things like that. I always felt like I was a leader.
• 10:25
  Speaker 2: I always wanted to implement and train and delegate things
• 10:32
  Speaker 2: to people. So the advantage is flexibility. I don't have
• 10:40
  Speaker 2: to say, hey, Boss, I need to put in PTO
• 10:42
  Speaker 2: to take my kid to the doctor. The advantage is
• 10:47
  Speaker 2: leaving a legacy behind when I pass away, I'll have
• 10:52
  Speaker 2: something for my kids. I can also have my kids
• 10:54
  Speaker 2: work for me my family member if I want them
• 10:57
  Speaker 2: to work for me as well. So well, yeah, it's
• 11:00
  Speaker 2: a lot of advantage just being here on boss managing
• 11:04
  Speaker 2: building a team. I'm giving people jobs which I love
• 11:09
  Speaker 2: to do. I can decide who I want to hire.
• 11:12
  Speaker 2: I can decide how diverse I want my company to be,
• 11:15
  Speaker 2: you know, things like that. So that's a great advantage
• 11:18
  Speaker 2: from me. I can make my own schedule.
• 11:22
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• 11:24
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  Speaker 1: Conversations master Class with me Rashaun McDonald. Well, that's a plus,
• 11:54
  Speaker 1: you know, but also comes with because when you are
• 11:58
  Speaker 1: starting to own company, insurance comes into play. You know
• 12:02
  Speaker 1: all the things that you experience HR needs for HR
• 12:06
  Speaker 1: needs for You know, you depending on yourself, so the
• 12:10
  Speaker 1: responsibility of somebody else carrying a wait sometimes is not
• 12:14
  Speaker 1: there when you're launching your own business. Now the whole
• 12:17
  Speaker 1: are launching your own business. Like I said earlier, you know,
• 12:20
  Speaker 1: if you're gona launch a business, listen up. You got
• 12:22
  Speaker 1: to have a lawyer or somebody to attend to your
• 12:25
  Speaker 1: legal purper work. You got to have an accountant or
• 12:29
  Speaker 1: somebody or a bookkeeper, somebody who can tell you and
• 12:33
  Speaker 1: outline your expenses. You got to have a budget. All
• 12:35
  Speaker 1: that comes into play. An accountant, budget, CPA, whoever is
• 12:40
  Speaker 1: doing that, you gotta have and again Human Resources HR.
• 12:45
  Speaker 1: Now tell us about your company and how we can
• 12:47
  Speaker 1: get in touch with with you, Rodnie.
• 12:51
  Speaker 2: Yes, we are on LinkedIn, very active on LinkedIn. We
• 12:56
  Speaker 2: have a website Forever Staffing dot org Lin Dennis forever
• 13:00
  Speaker 2: staff in Healthcare Agency. We are on Facebook forever staff
• 13:04
  Speaker 2: in Healthcare Agency, and we are on Instagram forever staff
• 13:08
  Speaker 2: in Healthcare Agency. So we're easy to.
• 13:11
  Speaker 1: Find when you, Like I said, when you started out
• 13:13
  Speaker 1: in Green Bay, that's where you're based at. Now, what
• 13:16
  Speaker 1: was the initial goal? That's why the matter before you
• 13:19
  Speaker 1: decided to go national, which is I have to say congratulations.
• 13:23
  Speaker 1: What was the initial goal to go when you started?
• 13:26
  Speaker 1: Even though you're in Green Bay, you're dealing with a community.
• 13:30
  Speaker 1: I keep hearing the words small, even you said the
• 13:32
  Speaker 1: word small. How did you say you know something? I'm
• 13:35
  Speaker 1: gonna start it here, but I see big opportunity National.
• 13:40
  Speaker 2: To be honest, National came out of the blue. I
• 13:45
  Speaker 2: was focusing more on initially here, and then I started
• 13:50
  Speaker 2: getting clients in Texas and Arizona messaging me and they
• 13:54
  Speaker 2: were like, can you help us find a be a
• 13:57
  Speaker 2: board certified behavioral analyst or could you help us?
• 14:01
  Speaker 1: So the industry industry was contacting you.
• 14:04
  Speaker 2: Yes, yes, yep. So my I initially wanted to just
• 14:09
  Speaker 2: start here, be niche in Green Bay. But it kind
• 14:13
  Speaker 2: of just happened where I just became kind of national,
• 14:16
  Speaker 2: became national, where I was getting contexts from all over
• 14:20
  Speaker 2: the US.
• 14:21
  Speaker 1: Let me this this, this is great to hear this.
• 14:23
  Speaker 1: How did you how do you recruit your roster or
• 14:26
  Speaker 1: how do you build your roster to make quality of
• 14:29
  Speaker 1: recommendations to companies that come to you.
• 14:34
  Speaker 2: A lot of companies they do a lot of posting jobs.
• 14:40
  Speaker 2: And I thought, you know, if you're going to hire
• 14:44
  Speaker 2: someone to help you, I mean you can post. Companies
• 14:47
  Speaker 2: can post a job theirselves. They don't themselves, they don't
• 14:50
  Speaker 2: need an agency to do it for them. So what
• 14:53
  Speaker 2: we do We actually go out and look for people
• 14:56
  Speaker 2: we source. We don't just post a job and and
• 15:01
  Speaker 2: pray and post and pray, we call it and wait
• 15:04
  Speaker 2: for the candidates to start coming.
• 15:06
  Speaker 1: In post and hope.
• 15:09
  Speaker 2: Yep. We actually go out and find the candidates and
• 15:14
  Speaker 2: we make sure that they're reliable and that all comes
• 15:17
  Speaker 2: with the phone interview. You have to check off all
• 15:21
  Speaker 2: the qualifications needed to be a great fit for our clients.
• 15:26
  Speaker 1: Now, with that being said, a person who wants to
• 15:30
  Speaker 1: get on your roster, what do they have to do
• 15:33
  Speaker 1: and do? Can they come to your website Forever Staffing
• 15:37
  Speaker 1: and there's there's a form or introductory form that they
• 15:41
  Speaker 1: can fill out talk to us Running.
• 15:43
  Speaker 2: Yes, if candidates are interested. We hire all clinicians, so
• 15:48
  Speaker 2: we specialize in healthcare. Whether you're a registered nurse, a CNA,
• 15:52
  Speaker 2: a therapist, a doctor, a physician, a dentist, a dentists assistant, whatever,
• 16:00
  Speaker 2: we can provide a position for you. We on our
• 16:04
  Speaker 2: website there's an apply now tab and we made the
• 16:09
  Speaker 2: process easy for our candidates. Our application process probably takes
• 16:13
  Speaker 2: about a minute. It's a form there. You set out
• 16:16
  Speaker 2: the form with your name and every your name and
• 16:19
  Speaker 2: your number, and then you upload your resume and then
• 16:22
  Speaker 2: a recruiter will get back to you.
• 16:24
  Speaker 1: Okay, cool, what that said. That's awesome. You know your
• 16:26
  Speaker 1: goal has always been to improve send you being Running
• 16:30
  Speaker 1: has always been to improve patient outcomes. Due to teach
• 16:34
  Speaker 1: strategic staffing. When you say strategic staffing, what exactly are
• 16:39
  Speaker 1: you referencing?
• 16:41
  Speaker 2: Strategic means we we just we don't just staff. We
• 16:48
  Speaker 2: get to know our clients literally. We we just want
• 16:53
  Speaker 2: to know, like where you spending the most money at,
• 16:58
  Speaker 2: what are your hard to feel positions. So we make
• 17:05
  Speaker 2: sure that we have an understanding of the company that
• 17:08
  Speaker 2: we're working for, and that's where we have those intake
• 17:11
  Speaker 2: calls with with our clients where we speak with them,
• 17:13
  Speaker 2: see what their what their needs are, and things like that.
• 17:17
  Speaker 1: Cool. Now can you break down? I guess I can
• 17:21
  Speaker 1: say this, h the job categories? Am I asking too much?
• 17:25
  Speaker 1: That you make available to people companies that come to
• 17:30
  Speaker 1: you and also people who can apply to be on
• 17:33
  Speaker 1: your roster? What are those job categories?
• 17:38
  Speaker 2: So any category in healthcare basically, like I said, CNA's LPNs, RNs,
• 17:45
  Speaker 2: bcba's dietary aids and home caregivers, physician assistance, whatever position
• 17:54
  Speaker 2: falls that falls literally under healthcare we can help with.
• 17:58
  Speaker 1: Imagine this runne if we wrap up here in home
• 18:03
  Speaker 1: when you talking about the age of senior citizens, you
• 18:07
  Speaker 1: know we have we have a community that's just getting
• 18:09
  Speaker 1: old and old. In fact, my mom we had in
• 18:12
  Speaker 1: home health care for her. Of all the positions out there,
• 18:16
  Speaker 1: you know, but that was a position of trust, you know,
• 18:18
  Speaker 1: because you know, you got to have somebody you know
• 18:22
  Speaker 1: it's your mama or your daddy, you know, close relatives.
• 18:26
  Speaker 1: What is the is that a difficult position to feel
• 18:29
  Speaker 1: even though it's a growing field of need.
• 18:34
  Speaker 2: Uh, to be honest, in home caregiver is the easiest
• 18:37
  Speaker 2: position to feel it's easier than working in a facility,
• 18:43
  Speaker 2: trying to staff facilities, in hospitals, in home caregivers the
• 18:49
  Speaker 2: qualifications some that were training you on the job. So say,
• 18:53
  Speaker 2: for instance, there's a college student she I mean a student,
• 18:57
  Speaker 2: and she's in school for nursing and she just wants
• 19:00
  Speaker 2: to be a caregiver. She doesn't have experience. We can
• 19:03
  Speaker 2: literally get the certifications for her, train her and if
• 19:08
  Speaker 2: she's compassionate, her background check is good, I'm clear with
• 19:13
  Speaker 2: no like red flags on there. They have to pass
• 19:15
  Speaker 2: the criminal background check of course, thank you, and then yeah,
• 19:19
  Speaker 2: we'll be able to move forward. It's a lot easier
• 19:22
  Speaker 2: to find in home caregivers.
• 19:24
  Speaker 1: One more time, as we close out here, Ronnie Williams,
• 19:26
  Speaker 1: how do we get in judge with you?
• 19:29
  Speaker 2: You guys could go to our website forever staffing dot org.
• 19:35
  Speaker 2: We have a apply now if you're a clinician, and
• 19:39
  Speaker 2: then if you are a facility or a company that's
• 19:42
  Speaker 2: looking for staffing. We offer direct hire per dim last
• 19:47
  Speaker 2: minute staffing, and we also offer contract hires as well,
• 19:53
  Speaker 2: So if you need a clinician for four or six,
• 19:56
  Speaker 2: eight or twelve weeks, we can provide those for you.
• 19:59
  Speaker 2: And on there. All you have to do is go
• 20:01
  Speaker 2: to we have a meeting tab where it says become
• 20:06
  Speaker 2: a partner with us, and you can just schedule a
• 20:08
  Speaker 2: meeting right on our website. Directly on our website.
• 20:11
  Speaker 1: She is the founder and CEO of Forever staff In
• 20:14
  Speaker 1: health Care Agency are black owned, a black woman owned
• 20:18
  Speaker 1: healthcare staffing agency based in Green Bay, Wisconsin. But don't
• 20:21
  Speaker 1: let that fool you. She is feeling the need to
• 20:25
  Speaker 1: cross this country, both both from vendors and people who
• 20:28
  Speaker 1: are registered on their website and listen up. She does
• 20:31
  Speaker 1: a background check on everybody and to let you know
• 20:35
  Speaker 1: they have been cleared before you even before you'll even
• 20:38
  Speaker 1: call her. They've been certified and cleared for any illegal activity,
• 20:44
  Speaker 1: so you can feel comfortable without the people that she's
• 20:46
  Speaker 1: delivering for in home, hospital or personal care. Any closing remarks, Ronnie, Yes,
• 20:53
  Speaker 1: and we.
• 20:54
  Speaker 2: Also vetch our clinations to make sure that they're credit
• 20:57
  Speaker 2: their certifications and licenses are active on the registry as well.
• 21:02
  Speaker 1: Which is key too, you know, because people out there
• 21:04
  Speaker 1: faking and AI and their way to job. Again, thank
• 21:08
  Speaker 1: you again, I appreciate you coming on Green Bay, Wisconsin.
• 21:12
  Speaker 1: The one and Overs Ronnie Williams. Thank you for having me,
• 21:17
  Speaker 1: Thank you for listening to this episode. No, I need
• 21:20
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• 21:22
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• 21:26
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• 21:35
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