What an Emergency AC Repair Shows About Your House
A service tech sees the back of the house. The customer presents the front. The polished entryway. The candle that gets lit before company arrives. The good towels in the guest bathroom. Then the tech walks past all of it, into the utility closet next to the garage, behind the laundry, into the attic, around the side of the house, and sees what the front door was protecting. Erving Goffman wrote the foundational work on this in 1959, The Presentation of Self in Everyday Life. He used a stage metaphor. All of us are performing a version of ourselves for whoever we think is watching. He called…
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