Latest / The Steve Harvey Morning Show / Owner of Schulson Collective Restaurant Group, Michael Schulson, talks being a restaurateur in COVID
Transcript
- 0:04Speaker 1: Welcome to Money Making Conversations. It's the show that she
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- 0:55Speaker 1: to celebrity CEOs, entrepreneurs and industry decision makers. My next
- 0:59Speaker 1: kicks is my co Scholson. The Showson collected. That's what
- 1:02Speaker 1: we're gonna talk about today is a restaurant empire that's
- 1:04Speaker 1: built in his vision and has made him want of
- 1:06Speaker 1: Philadelphia's most successful hospitality professionals. We also discussed COVID nineteen.
- 1:11Speaker 1: When you're in the restaurant business, you have to bring
- 1:13Speaker 1: up that whole thing. But most importantly we're to talk
- 1:15Speaker 1: about he's made these business adjustments because we're hear about
- 1:19Speaker 1: it on the news. You can hear about how the
- 1:21Speaker 1: you know, social distancing, limiting and sometimes even shutting down
- 1:25Speaker 1: service in the restaurant business has been overtly affected by
- 1:29Speaker 1: COVID ninteen. But more importantly, during this period of COVID
- 1:32Speaker 1: nineteen where everybody in the world, including me, was gaining weight,
- 1:35Speaker 1: Michael decided it was time to lose thirty five hounds.
- 1:38Speaker 1: So we're gonna learn about that, and he did it
- 1:40Speaker 1: in less than three months. So please welcome to Michael
- 1:42Speaker 1: Money Making Conversations. My good friend, Michael Scholtzon. How you doing, Michael,
- 1:47Speaker 1: good good, Thanks for having me on. How are you
- 1:49Speaker 1: doing well? You know, you know, I'm a big I'm
- 1:51Speaker 1: a big restaurant guy. Really, let me get personal a
- 1:54Speaker 1: little bit about COVID ninteen and uh, my wife, I
- 1:56Speaker 1: have a wife, and I have a lovely daughter who's
- 1:59Speaker 1: wrapping up a college years and you know, at these
- 2:01Speaker 1: once or twice a week, we will always go to
- 2:03Speaker 1: one of our favorite restaurants and COVID hit and uh
- 2:07Speaker 1: it just like the world, it flipped us all and
- 2:10Speaker 1: gave us a new approach to the whole business. Actor.
- 2:12Speaker 1: In fact, my wife still will not go to an
- 2:14Speaker 1: all door restaurant. And she still you know, we can
- 2:17Speaker 1: do take away, take out and curveside, but she will
- 2:20Speaker 1: not go in the restaurant. And with that, I was
- 2:22Speaker 1: just want to open up the whole journey of being
- 2:25Speaker 1: shut down, if you can share with us the shock
- 2:28Speaker 1: of how COVID ain'teen and how you kind of built
- 2:30Speaker 1: your way out of it and started to read I guess,
- 2:33Speaker 1: I guess reassessing a new way of doing business moving
- 2:36Speaker 1: forward with your shows and collective empire. Yeah. So, so
- 2:40Speaker 1: when we first tarned about it, the thought process was like, Okay,
- 2:43Speaker 1: we're gonna have two or three weeks of something will
- 2:46Speaker 1: be shut down, um, and then we'll go from there
- 2:49Speaker 1: and see how it goes. And unfortunately three weeks has
- 2:53Speaker 1: turned into two over a year now, so where every
- 2:57Speaker 1: day it's kind of a new lesson and we're gonna
- 3:00Speaker 1: do and we're big into setting goals for ourselves here
- 3:03Speaker 1: as a company. The first goal was to make sure
- 3:06Speaker 1: to just take care of everyone, to be safe and
- 3:08Speaker 1: set up systems where people felt comfortable, whether it was
- 3:11Speaker 1: coming to work, whether they didn't have food and they
- 3:14Speaker 1: needed food, whatever our resources were. Is to take care
- 3:17Speaker 1: of the employees. And that was kind of the beginning,
- 3:20Speaker 1: and as we kind of progress through the process, it
- 3:23Speaker 1: was Okay, we kind of see this is it's not
- 3:27Speaker 1: gonna be a money making thing, unfortunately. It's about survival
- 3:30Speaker 1: and getting to the other side. And we kind of
- 3:33Speaker 1: put in some goals for ourselves if what does it
- 3:35Speaker 1: look like for us when we get to the other side.
- 3:38Speaker 1: The biggest goal that we put in there was to
- 3:40Speaker 1: have the best people that we could possibly have working
- 3:43Speaker 1: for us, and that has kind of been our our
- 3:46Speaker 1: whole theme during this. We've hired some new people, we've
- 3:49Speaker 1: hired some better people. Um. The good thing about this, unfortunately,
- 3:54Speaker 1: is unemployment. You think about what the unemployment rate was
- 3:57Speaker 1: going into this and now what it is. The other
- 4:00Speaker 1: side of it, and if we could hire good people
- 4:03Speaker 1: to come out of this, we're going to be a
- 4:05Speaker 1: better company at the end than when we were when
- 4:07Speaker 1: we started. And that's kind of what our goal has been.
- 4:10Speaker 1: It really is, because you know there are a lot
- 4:11Speaker 1: of them. I'm not trying to get any financials or
- 4:14Speaker 1: anything like that. He's just talking about the attitude and
- 4:17Speaker 1: the approach to this because when I invite people on
- 4:19Speaker 1: money making conversation, not just want other people to know
- 4:22Speaker 1: that other people, whether it's successful or they're small individual entrepreneurs,
- 4:26Speaker 1: they were impacted by COVID eighteen. And we all have
- 4:29Speaker 1: different stories and how we will impact it also affects
- 4:32Speaker 1: how we can be successful. Now from a personal standpoint,
- 4:36Speaker 1: can you walk us through those steps how you and
- 4:39Speaker 1: your and your immediate family was dealing with COVID nineteen
- 4:42Speaker 1: before you can go back to the first first it was,
- 4:45Speaker 1: I mean our immediate family when we were in knee
- 4:47Speaker 1: deeperness was employees um and now we're down to about
- 4:51Speaker 1: we're back up to about five now and our goalege
- 4:54Speaker 1: to get again right UM. So it was to protect
- 4:57Speaker 1: everybody and make everyone feel safe and to getting of this.
- 5:00Speaker 1: We were opening up a couple of the restaurants and
- 5:03Speaker 1: giving away food to the staff for freeze, so this
- 5:05Speaker 1: way they could take it home and give it to
- 5:07Speaker 1: their families and feed their families. So that was the
- 5:09Speaker 1: first step of trying to make sure everyone has a
- 5:11Speaker 1: place to go, in place to eat. Um. And then
- 5:14Speaker 1: as we got through this, it was with our family.
- 5:16Speaker 1: It was we have two boys fourteen years old and
- 5:19Speaker 1: ten years old, UM, and it was making sure that
- 5:22Speaker 1: they felt comfortable and we were being safe and wearing
- 5:25Speaker 1: your mask and understanding the importance of this and getting
- 5:28Speaker 1: out to the other side and not becoming computer zombies
- 5:32Speaker 1: and dealing with electronics every day. And it was entertaining
- 5:35Speaker 1: them and and keeping busy and doing our thing together
- 5:39Speaker 1: as a family. And we made a lot of bread,
- 5:41Speaker 1: we made a lot of pizza. It was kind of
- 5:43Speaker 1: things that would take us a long time. I mean,
- 5:45Speaker 1: I think red was that thing that's like red could
- 5:47Speaker 1: be a three day process between the starter, letting it
- 5:51Speaker 1: rest and letting it rise and breaking it down and
- 5:54Speaker 1: baking it. So it kept us busy. But but after
- 5:57Speaker 1: a while we said, like, what are we doing here.
- 5:58Speaker 1: We're just gonna get into this run of figuring it
- 6:01Speaker 1: out or are we gonna have a purpose. And I'm
- 6:03Speaker 1: definitely a person about purpose. Usually it's let's open a restaurant.
- 6:07Speaker 1: This is our goal. Uh, let's get it going. We're
- 6:10Speaker 1: gonna open the next one. So you can't, unfortunately, do
- 6:13Speaker 1: that during this time, So the purpose shifted to the
- 6:15Speaker 1: family and shifted to myself of I'm gonna eat better,
- 6:19Speaker 1: I'm gonna exercise, I'm gonna take care of myself. Um,
- 6:22Speaker 1: and we're gonna work together as a family to make
- 6:25Speaker 1: sure that we're playing some board games, doing puzzles and
- 6:27Speaker 1: all that stuff to entertain ourselves and not get caught
- 6:29Speaker 1: up in depression and electronics. I would tell you this, Michael. Uh.
- 6:34Speaker 1: You know when it when I like you, like all
- 6:36Speaker 1: of America, when the COVID and eighteen hid and just
- 6:38Speaker 1: not going anywhere, it's going to change the way we
- 6:41Speaker 1: we have handled a lot of hygiens publicly and privately.
- 6:44Speaker 1: Moving forward, I know I would always approach things differently.
- 6:47Speaker 1: I don't think I would hug strangers like I used
- 6:50Speaker 1: to come close to people that I don't know, even
- 6:53Speaker 1: people I do know. I'll be cautious in my behavior.
- 6:56Speaker 1: But as a leader, you know, we all look for guidance,
- 6:58Speaker 1: we all And you're a leader, A leader of a
- 7:00Speaker 1: successful collective is based out of the restaurant collective is
- 7:03Speaker 1: based out of Philadelphia. And were you one of those uh,
- 7:07Speaker 1: one of those proud towels? You know there's out there
- 7:09Speaker 1: a success story. I should say, how did that really
- 7:12Speaker 1: affect you emotionally? When you say did you get into
- 7:16Speaker 1: or why me? Why now? Are you just look? I'm
- 7:20Speaker 1: never that guy. I mean I'm not I'm not a
- 7:22Speaker 1: pity guy. Nobody wants to be that pitty guy. Nobody
- 7:25Speaker 1: wants to be around that pitty guy. Nobody pity doesn't
- 7:28Speaker 1: get you success right fighting through it. And I think
- 7:32Speaker 1: one of the greatest quotes I've got it it was
- 7:35Speaker 1: Um said, the best thing that you could do during
- 7:38Speaker 1: adversity is the right thing. The second best thing that
- 7:42Speaker 1: you could do is the wrong thing, And the worst
- 7:45Speaker 1: thing that you could do is nothing. And I think
- 7:49Speaker 1: that was kind of our message to live by. Let's
- 7:52Speaker 1: try and do the right thing. If it's the wrong thing,
- 7:54Speaker 1: then we'll readjust and do something else. But we're not
- 7:58Speaker 1: gonna sit around do nothing and have a pity party
- 8:01Speaker 1: and just sit here and go life stinks. Um, we're
- 8:04Speaker 1: all dealing with it. It was the reality of the situation.
- 8:06Speaker 1: COVID is terrible. It's not fun. Nobody's having fun. It's
- 8:11Speaker 1: a nightmare. But how do you adjust your life to survive?
- 8:15Speaker 1: Not just to survive, but you kind of have to
- 8:17Speaker 1: try and thrive through it. And my wife and I
- 8:20Speaker 1: would like to travel a lot, and we like to
- 8:22Speaker 1: ski and do things and with the kids and be
- 8:25Speaker 1: outside and take trips and all that stuff. And what
- 8:28Speaker 1: have we done, Like I'm not a camping guy, but
- 8:30Speaker 1: we started to go to airbnbs and go camping up
- 8:33Speaker 1: state New York. And we stayed in a York for
- 8:36Speaker 1: the first time in my life, which I never thought
- 8:38Speaker 1: I would do. We stayed on a farm, which I
- 8:40Speaker 1: never thought I would do. But to do these things
- 8:43Speaker 1: and just figure out how to live your life. I mean,
- 8:45Speaker 1: we just drove to Bramant. The longest car out I
- 8:47Speaker 1: ever did in my life was three hours. We just
- 8:50Speaker 1: drove eight hours with two kids in the back. I
- 8:53Speaker 1: got a hitch on the back of my car, which
- 8:55Speaker 1: I never thought I would do. I mean, my friends
- 8:57Speaker 1: are laughing at me. But you know what you have
- 8:59Speaker 1: to adjust to, like get through this, not just survive
- 9:02Speaker 1: and have a pity part. And I laughed because I
- 9:05Speaker 1: was an old school road comic when I was out,
- 9:07Speaker 1: when I left ib AM to pursue a left IBM
- 9:10Speaker 1: to be a standard comedian, and I was on the road,
- 9:12Speaker 1: so I know about those uh eight ten hour joints
- 9:15Speaker 1: and then, but I didn't have two kids in the back, okay.
- 9:18Speaker 1: And that's the different story of the restaurant. The restaurant.
- 9:21Speaker 1: The restaurant stops. You know, when you can go from
- 9:23Speaker 1: four or five hours, they want to stop, they want
- 9:25Speaker 1: to complain, And I think that's what it's about. It's
- 9:28Speaker 1: about it's about persevering and getting to the other side.
- 9:32Speaker 1: And UM have goals. I mean, what am I gonna
- 9:35Speaker 1: sit here and yell at the gun? I mean, you can't.
- 9:37Speaker 1: We can't sit here. Everyone wants to yell at the
- 9:39Speaker 1: cities or the states or or the federal government. You're
- 9:43Speaker 1: not doing enough, You're not doing this, you're not doing that.
- 9:46Speaker 1: And I'm not going to suggest that I disagree or agree.
- 9:49Speaker 1: What I am gonna tell you is the only person
- 9:51Speaker 1: who could control what you do is you you. And
- 9:56Speaker 1: that's kind of the goal, is to get control what
- 9:58Speaker 1: you could do, do the best of your ability, and
- 10:01Speaker 1: don't sit there at the end of the day going
- 10:04Speaker 1: I wish I would have. Right, Really, I'm talking to
- 10:08Speaker 1: Michael Schultzen the Shows and Collected with restaurant chain, which
- 10:12Speaker 1: is based out of It's a chain because he has
- 10:14Speaker 1: a lot. It's not like a burger king because he
- 10:15Speaker 1: had a lot of different restaurants. Let's talk about the
- 10:18Speaker 1: whole creative process of doing so many different styles and
- 10:21Speaker 1: not being a chain. Well, you know, we going one location,
- 10:24Speaker 1: you get the same thing. Why the versatility, Why the
- 10:27Speaker 1: different approaches to these different restaurants. You know, some people
- 10:30Speaker 1: will call me an idiot for doing it. I don't
- 10:33Speaker 1: have it figured out. It's like you figure out the
- 10:36Speaker 1: business model, you like, put it in a box, and
- 10:40Speaker 1: then you do it again and again and again and again,
- 10:44Speaker 1: and it's just like right across level Field and they
- 10:47Speaker 1: nail it. Um the US creative people and people who
- 10:51Speaker 1: have passionate about what we do in terms of creating
- 10:55Speaker 1: something that's unique and different. That's why we do this.
- 10:59Speaker 1: We we just have this passion of creating an experience
- 11:02Speaker 1: and we like I like to say it transports the
- 11:05Speaker 1: customer to a different place and they feel special. And
- 11:09Speaker 1: I think that that's why COVID has been so hard,
- 11:12Speaker 1: is people don't feel like they're being transported anymore. It
- 11:15Speaker 1: doesn't feel like it's this unique experience. And that's what
- 11:18Speaker 1: we like to do and here here at the collective.
- 11:21Speaker 1: And I think the thing that people miss often is
- 11:24Speaker 1: the concept doesn't come first. The space comes first. And
- 11:28Speaker 1: you can look at a space and it doesn't speak
- 11:30Speaker 1: to a pub, it doesn't speak to a French restaurant.
- 11:33Speaker 1: So you kind of have to see the space. You
- 11:35Speaker 1: look around, you see what you feel. You come up
- 11:37Speaker 1: with these ideas and then it's like okay, then you
- 11:39Speaker 1: plug away and figure out what's next. But each one
- 11:42Speaker 1: has a different uh you know, profit margin or profit
- 11:45Speaker 1: and loss margin. So that's what I guess when people say, okay, hi,
- 11:49Speaker 1: how can you define success when you know you can
- 11:52Speaker 1: put stake restaurant has a different uh profit margin versus
- 11:56Speaker 1: a Chinese restaurant. I'm just using an example or text
- 12:00Speaker 1: mex restaurant and all this property margin different. How do
- 12:03Speaker 1: you balance that? Michael? Look, I think you have to
- 12:06Speaker 1: take each one individually. Um. I think sometimes some of
- 12:10Speaker 1: the things that that's more challenging is the smaller the restaurant,
- 12:13Speaker 1: the harder it is to create a larger profit margin,
- 12:16Speaker 1: which people don't realize. But the other difficulty with that
- 12:19Speaker 1: is in order to do a bigger restaurant, you need
- 12:21Speaker 1: to raise more capital. So it's like that double edged
- 12:24Speaker 1: sort of do I raise more capital and money that
- 12:27Speaker 1: I have to pay off via returns or am I
- 12:31Speaker 1: raising less money the returns are lower? So yeah, you
- 12:35Speaker 1: kind of have to figure it out that way. And
- 12:37Speaker 1: you want to balance it. I mean, if you're nobody,
- 12:39Speaker 1: I mean people talking about it to get into politics.
- 12:41Speaker 1: But people talk about like, Okay, we're gonna raise the
- 12:44Speaker 1: tax rates, we're gonna raise minimum wage, we're gonna raise
- 12:47Speaker 1: all that stuff. And I always say, to people who
- 12:50Speaker 1: want to get in this conversation, let's not kid ourselves.
- 12:53Speaker 1: People who are in business, who are operating, say at
- 12:56Speaker 1: a ten percent margin, if they raise taxes and they
- 13:00Speaker 1: raise employment, pay roll, and they raise all that stuff,
- 13:04Speaker 1: we're not gonna operate a two. We're gonna still operate
- 13:08Speaker 1: a tem per cent and something is gonna be cut
- 13:12Speaker 1: if you want to raise minimum wage to fifteen dollars
- 13:15Speaker 1: an hour, like okay, But but let's be realistic, like
- 13:18Speaker 1: you're not gonna have two employees to do that job.
- 13:19Speaker 1: You're gonna have one employee to do or the guests
- 13:23Speaker 1: is gonna have to pay twice as much to get
- 13:25Speaker 1: that food. The the operator or the business person or
- 13:28Speaker 1: owner isn't gonna let it hit their pockets totally. Now,
- 13:33Speaker 1: when we talk about the whole process, because in my mind,
- 13:37Speaker 1: you know, for a restaurant business, like because you're not
- 13:40Speaker 1: a casual restaurant business, you know, and so the whole
- 13:44Speaker 1: take out of the whole curve side experience wasn't part
- 13:47Speaker 1: of the business model before COVID nineteen. How is that
- 13:51Speaker 1: settling into your business model? Now? Look, I think I
- 13:55Speaker 1: think for us our business model is there is design service, Yeah,
- 14:02Speaker 1: lighting which creates this beautiful ambiance okay. Um, you have music,
- 14:07Speaker 1: which creates this other piece of the ambiance okay, and
- 14:11Speaker 1: then you have food. Okay. So if you take all
- 14:14Speaker 1: of those pieces, those five pieces, the only one that
- 14:18Speaker 1: you could put in a box is food. So if
- 14:22Speaker 1: you think about a business model of like, only one
- 14:24Speaker 1: fifth of the things that we do well can translate
- 14:28Speaker 1: to a house and that's not even going to translate
- 14:30Speaker 1: into the house as well. It's a really difficult situation
- 14:33Speaker 1: for us. So I mean it's pivoting in terms of UM,
- 14:37Speaker 1: what what we put into that box, the type of
- 14:40Speaker 1: box that we use. UM. But honestly, like we we
- 14:44Speaker 1: haven't made a huge push to get into that takeout
- 14:48Speaker 1: delivery because I just think that it really destroys the brand.
- 14:52Speaker 1: And as you know, it's like you, your brand is
- 14:55Speaker 1: is something that you could never recreate. Well, once you
- 14:58Speaker 1: get that negative opinion on that or that piece, that
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- 16:59Speaker 1: E r Ai. Well, you know it's really uh. I
- 17:02Speaker 1: have to agree with you, Michael. You know, it was
- 17:04Speaker 1: just so my wife and I we have a favorite restaurant.
- 17:07Speaker 1: We tell your restaurant we go to, and of course
- 17:10Speaker 1: she doesn't want to go in the restaurant, so we did.
- 17:13Speaker 1: We did curbside, and we when we picked it up
- 17:15Speaker 1: and and brought it home again and for the second
- 17:19Speaker 1: time in a row, it didn't taste like the experience
- 17:21Speaker 1: that we had in the restaurant. And I had to
- 17:23Speaker 1: tell her last like, hey, you know, when we get it,
- 17:26Speaker 1: it's usually warmer, you know, usually dealing with a nice atmosphere.
- 17:31Speaker 1: We're having a conversation, there's a lot of people around.
- 17:33Speaker 1: It feels, you know, like you're saying, I have to
- 17:35Speaker 1: agree with your Michael, because a lot of things go
- 17:38Speaker 1: goes into the food experience. Sometimes people want the romance,
- 17:41Speaker 1: Sometimes people want the the music, the loudness, the activity.
- 17:46Speaker 1: I'm an activity guy. I like I like to walk
- 17:48Speaker 1: into a bustling. I like to play with the waiter
- 17:51Speaker 1: or waitress, you know, I'd like to have a relationship
- 17:54Speaker 1: with that person. And I like to be around people
- 17:56Speaker 1: who are talking, and that's lost if you do a
- 18:00Speaker 1: curbside so so. But it all comes back to the food.
- 18:03Speaker 1: The food did not taste like the same experience I
- 18:06Speaker 1: have when I go into that restaurant. It's one of
- 18:08Speaker 1: our favorite restaurants. And that's all you're saying right now, Richard.
- 18:12Speaker 1: We can do that, but stuffing's gonna be missing. And
- 18:15Speaker 1: you don't want to be victimized by the missing part
- 18:17Speaker 1: of saying your food quality has changed all the experiences
- 18:21Speaker 1: you think about it. You look at the food. It
- 18:23Speaker 1: comes out on a plate, right, you're doing anything to
- 18:26Speaker 1: and you don't have to clean it up. You have
- 18:28Speaker 1: great music, you have great lighting, you have great ambiance,
- 18:31Speaker 1: you're in energy. Like all of those pieces are part
- 18:34Speaker 1: of the puzzle. When you take that, you have to
- 18:36Speaker 1: literally get in your car, you drive to the place,
- 18:39Speaker 1: you get home, you take it out, you open it up.
- 18:41Speaker 1: It doesn't look as good as it looked on a plate.
- 18:43Speaker 1: You have to put it on a plate. You have
- 18:45Speaker 1: to get your silverware out, your kids are yelling and
- 18:48Speaker 1: screaming because they're hungry, like something has missed, something's not
- 18:51Speaker 1: at your disposal. It's just like the whole process is
- 18:55Speaker 1: just lost. And by the time you eat the food,
- 18:56Speaker 1: you're like, yeah, this isn't working for me right, And
- 19:00Speaker 1: it's you know, first of all, you you're hit so
- 19:03Speaker 1: many positive nerves would be right now because I experienced
- 19:05Speaker 1: this last night, Michael, and I'm going like, I put
- 19:08Speaker 1: the pepper on the pizza, I put the power Jian,
- 19:11Speaker 1: and again it was you know, I pulled up. I'm
- 19:15Speaker 1: setting it up myself. So I've lost some of the
- 19:17Speaker 1: ambiance because I'm doing all the work. And you know
- 19:20Speaker 1: for a fact, when you do all the work, you're
- 19:22Speaker 1: gonna do it or whatever style, whatever, just whatever gets
- 19:25Speaker 1: the job done, you're gonna do it. You've lost all
- 19:27Speaker 1: standards of servers for yourself. And that that's really funny
- 19:31Speaker 1: because like I said when I when I pushed the idea,
- 19:34Speaker 1: and I'm always talking to different people about how they
- 19:36Speaker 1: are trying to be successful with their business, but you're
- 19:39Speaker 1: the first person I've talked to that really hit a
- 19:42Speaker 1: button with me, that said, ri shot. The problem you're
- 19:45Speaker 1: having is that curb side work, but you lost the
- 19:48Speaker 1: experience when your turn affected high and enjoyed the food. Yeah,
- 19:52Speaker 1: I mean, I mean, I say to my business partners,
- 19:54Speaker 1: and I'm a chef. Okay, I've been cooking my whole life.
- 19:57Speaker 1: I went to culinary school. I worked in restaurants, some
- 20:01Speaker 1: of the top restaurants in America. I work in Japan.
- 20:04Speaker 1: Blah blah blah. Okay, there's three elements to a restaurant. Okay.
- 20:08Speaker 1: There's food, there's service, and there's design. Okay, I'm gonna
- 20:13Speaker 1: ask you this question. I'm a chef. What's the most
- 20:16Speaker 1: important piece in my mind? Food? To me? No design?
- 20:23Speaker 1: What's the second most important in my mind? I'm a chef. Well,
- 20:28Speaker 1: when when you say design, service, and I'm gonna tell
- 20:31Speaker 1: you food is third. And I'm gonna tell you why
- 20:33Speaker 1: you're walking through a design service dan food, design service,
- 20:37Speaker 1: food and that on walking to a restaurant. It's the
- 20:40Speaker 1: most beautiful restaurant in the world. It's fun. There's like
- 20:44Speaker 1: three people in there. You're having a great time. It's energetic.
- 20:48Speaker 1: The hospitality is off the charts. We're like, oh my god,
- 20:51Speaker 1: like I'm playing with this server. The server was awesome.
- 20:53Speaker 1: I'm having such a great time. I'm smiling. You get
- 20:56Speaker 1: the food, you're with your friends, You're like, it's okay,
- 20:59Speaker 1: it's okay. You walk out, You're like, Wow, I had
- 21:01Speaker 1: a great time. My place was good looking, it was fun,
- 21:04Speaker 1: it was awesome. Okay, are you going back? Wow? You
- 21:09Speaker 1: know're going back? This is where I'm called of right now, Michael,
- 21:15Speaker 1: because you hit me in the jaw right now, because
- 21:18Speaker 1: I lost the design and I lost the service when
- 21:23Speaker 1: I did curve side and and guess what, I don't
- 21:27Speaker 1: want to do that anymore. I don't want to go
- 21:29Speaker 1: back and have that experience because I don't know. So
- 21:33Speaker 1: so it's left a bad taste in my mom because
- 21:35Speaker 1: it's happened two times in a row. So, so you're
- 21:38Speaker 1: fighting for that. Has it been successful for you? Look,
- 21:42Speaker 1: it's nothing is successful right now. I mean, to be
- 21:45Speaker 1: the definition of success is survival and getting to the
- 21:47Speaker 1: other side. Uh, we're not. I mean, our food isn't
- 21:51Speaker 1: doesn't translate into takeout most of our restaurants. I mean,
- 21:55Speaker 1: the only one that we have that really works for
- 21:57Speaker 1: takeout that people get take out of is sushi. I'm
- 22:00Speaker 1: if you think about take out, it's like we want
- 22:02Speaker 1: some pizza, we want some sushi, we want some burgers. Like,
- 22:06Speaker 1: if you confine dining Italian restaurant, you're never going to
- 22:09Speaker 1: compete with the local Italian place that does chicken farm
- 22:12Speaker 1: for twelve dollars, So like why why try and compete
- 22:16Speaker 1: with them? Like it's just gonna lose. It's a losing mob.
- 22:19Speaker 1: So you know, when you're talking about ambiance, you talked
- 22:21Speaker 1: about the experience, You talked about servers, your your time
- 22:24Speaker 1: you spend in Japan, talked to us about that because
- 22:26Speaker 1: it seems like it shaped a lot of your vues.
- 22:29Speaker 1: So so for me, living in Japan was just the
- 22:31Speaker 1: most amazing experience. I worked at the Spotto over there
- 22:34Speaker 1: in the four seasons, and it wasn't necessarily about working
- 22:38Speaker 1: in those restaurants. To me, it was about understanding the culture.
- 22:43Speaker 1: And once you understand culture of what something is, you
- 22:47Speaker 1: could create something here in the States that that feels authentic.
- 22:51Speaker 1: And I think that's what people are really looking for
- 22:54Speaker 1: in today's society. They want something that feels authentic, um
- 22:59Speaker 1: and not like it's contrived or made up, or or
- 23:02Speaker 1: just or Disney World or something they wanted to feel authentic, um,
- 23:07Speaker 1: and that's probably what we do really well, and I
- 23:09Speaker 1: think it's really important to us as a business. Well
- 23:12Speaker 1: it works for me. Now, before we got on there,
- 23:16Speaker 1: I brought up the fact that, uh, you know, doing
- 23:18Speaker 1: COVID hit. You know, I'm at the house and my
- 23:21Speaker 1: wife is asking me what I want for breakfast, what
- 23:23Speaker 1: I want for lunch, And I'm gonna tell you, I'm
- 23:24Speaker 1: a kind of a one and a half meal a
- 23:27Speaker 1: day guy. So finally I was eating a breakfast and
- 23:30Speaker 1: then a lunch and a dinner, and all of a
- 23:33Speaker 1: sudden I realized I was gaining weight, and I went,
- 23:37Speaker 1: hold up, hold holdo, hold on, hold on. We gotta
- 23:39Speaker 1: cut out one of these meals. So I got rid
- 23:41Speaker 1: of the because usually what I do, Michael, I get up,
- 23:43Speaker 1: I get up at four o'clock Monday to Friday, get
- 23:45Speaker 1: up at four o'clock, and so usually I eat about
- 23:48Speaker 1: ten and eleven o'clock. And she had me eating about
- 23:51Speaker 1: eight o'clock in the morning, and she came back with
- 23:53Speaker 1: another meal a right noontime, and then she wrapped up
- 23:56Speaker 1: the third beal about six o'clock. Now, then I switched
- 23:59Speaker 1: the story, because here you are about to embarrass me,
- 24:02Speaker 1: because is that a gaining weight? You lost thirty five
- 24:06Speaker 1: pounds and three months during the COVID, it's COVID timeline.
- 24:10Speaker 1: Let's talk about what made you do that and what
- 24:12Speaker 1: was the motivation. Did you gave weight and you said, whoa, whoa, whoa, whoa,
- 24:15Speaker 1: I'm gonna lose weight. What was the motivation? Yeah? So
- 24:18Speaker 1: so for me, it's we do restaurants, and we're opening
- 24:20Speaker 1: a lot of restaurants, and in restaurants, you're obviously tasting
- 24:23Speaker 1: tons of food every day. So when I'm able to
- 24:26Speaker 1: eliminate the tasting of food, that was just a huge
- 24:29Speaker 1: starter for me. The other pieces pre COVID. I mean
- 24:33Speaker 1: we had we had fourteen restaurants, we were looking open more,
- 24:36Speaker 1: we were we were burning it all hours of the day,
- 24:39Speaker 1: and finding time to go to the gym was just
- 24:41Speaker 1: a nightmare. So I started to eat well, I ate
- 24:45Speaker 1: the right foods, I stopped the tastings. I started to
- 24:47Speaker 1: exercise more. UM and it was figuring out. I mean,
- 24:51Speaker 1: everyone has these diets that are like they're literally like
- 24:54Speaker 1: this um, Like I'm gonna do with this juice in
- 24:57Speaker 1: the morning, and I'm gonna start myself and then gonna
- 25:00Speaker 1: eat at night, like everyone has something for me. It
- 25:03Speaker 1: was finding something where it's just like eating well, eating
- 25:06Speaker 1: at the right times, and exercising. And the key keeping
- 25:10Speaker 1: in there is the exercising as long as you're exercising.
- 25:13Speaker 1: And I'm not a big runner. I don't enjoy running.
- 25:16Speaker 1: I find it exhausting. So I would literally do a
- 25:19Speaker 1: mile on the treadmill in the morning, and then I
- 25:21Speaker 1: would do a mile on the treadmill at night. I
- 25:23Speaker 1: put some weights in there and I was good to go.
- 25:26Speaker 1: So you you work out like me? That's me now
- 25:30Speaker 1: with somehow my show has become a nice haven for
- 25:34Speaker 1: to talk to shifts. So the Rocko comes on my show, Uh,
- 25:37Speaker 1: Donna Teller comes on my show, and just to name
- 25:39Speaker 1: a few, Sammy Soon comes on my show, and now
- 25:42Speaker 1: you on my show. When I get the word eat whale, see,
- 25:47Speaker 1: I need to define to me what does that mean
- 25:49Speaker 1: when you say eating whale? Eating well to me is clean.
- 25:52Speaker 1: I think it's it's for breakfast. I think it's eating
- 25:55Speaker 1: some yogurt, some berries, period, and the end of conversation,
- 25:59Speaker 1: having a coffee and not putting creamer in there and
- 26:02Speaker 1: sugars in there, like I put a little non dairy
- 26:04Speaker 1: creamer in there five for launch. It's like having a
- 26:07Speaker 1: nice salad, maybe you cheating on some dressing. Have a
- 26:10Speaker 1: grilled piece of chicken, have some grilled shrimp, doing whatever
- 26:12Speaker 1: you want dinnertime, having normal meal, having a normal meal,
- 26:16Speaker 1: have some carbohydrates, have some vegetables, have some fruits. But
- 26:19Speaker 1: to me, eating well is like you're eating a little cleaner.
- 26:22Speaker 1: You're not depriving yourself. Your portion size as normal, meaning
- 26:26Speaker 1: like you're not having sixty announces of steak, you're having
- 26:28Speaker 1: six to eight, and you're not eating past eight o'clock.
- 26:32Speaker 1: It depends on what time you go to bed, but
- 26:33Speaker 1: like seven or eight o'clock should be in. Yes, Like
- 26:37Speaker 1: if you're done at seven eight o'clock, give up the
- 26:40Speaker 1: bag of potaty chips, give up the sweets, give up
- 26:43Speaker 1: the sugars. Like I guarantee you you will lose weight. Well,
- 26:48Speaker 1: you know I naturally drink a lot of water. We're
- 26:51Speaker 1: not getting into it. I know, you know died expert Michael,
- 26:54Speaker 1: but you know we're talking about losing weight. So thirty
- 26:58Speaker 1: five and three muths you kind of you kind of
- 27:02Speaker 1: leveling into a diet expert range, and you like to
- 27:04Speaker 1: say what and as you want to naturally. But I'm
- 27:06Speaker 1: a big dessert guy. I I eat by dessert before
- 27:09Speaker 1: my meals, and it's dunes people. I go to the restaurant.
- 27:12Speaker 1: I come to a restaurant and say, excuse me, can
- 27:14Speaker 1: you give me the dissert menu before I start arguing
- 27:16Speaker 1: my meal. I'm that guy. I'm that guy and so
- 27:19Speaker 1: so a person like me who enjoys desserts. What does
- 27:23Speaker 1: that play out in your menu world? In your restaurant world?
- 27:26Speaker 1: Am I gonna come to your restaurant, Michael and be like, man,
- 27:29Speaker 1: you got the dessert from me? Or you more of
- 27:32Speaker 1: an you can't. This is the problem with all diets, right.
- 27:37Speaker 1: Everyone wants to go on this extreme diet like you
- 27:39Speaker 1: can't stop eating, like if they give you a cho
- 27:42Speaker 1: I mean, you go to these restaurants and these restaurants
- 27:46Speaker 1: are enough for three people, and people are eating the
- 27:49Speaker 1: whole cake. So it's like eat the cake. Just just
- 27:52Speaker 1: have a piece of it. Have a piece of the cake.
- 27:55Speaker 1: Every day. I have a piece of chocolate. Like, chocolate
- 27:57Speaker 1: is good for you, jocol it's not bad. Your berries
- 28:00Speaker 1: are not bad for you. Some real ice cream is
- 28:02Speaker 1: not bad for you have it, but you don't need
- 28:05Speaker 1: a pint of ice cream, a cap like a box
- 28:08Speaker 1: of cookies and a bag of the readers like you're
- 28:12Speaker 1: just that's not what you need right right. But I
- 28:15Speaker 1: am a guy that I will tell you, Mike, I'm
- 28:16Speaker 1: a guy that you know. I think I've accidentally uh
- 28:20Speaker 1: eating correctly because I'm a guy. I ordered three different things,
- 28:23Speaker 1: but I won't complete the meal, so I called myself
- 28:27Speaker 1: a sampler, you know. I was sample this dessert or
- 28:29Speaker 1: a sample that that that appetizer, or that sample that meal.
- 28:34Speaker 1: You know. But I'm a big bread guy. I love
- 28:36Speaker 1: bread to death. I bread this type of corn bread.
- 28:39Speaker 1: I love that. I love veggies. But these are things,
- 28:42Speaker 1: like I said, I just accidentally eat, which I guess
- 28:45Speaker 1: in a way allows me to maintain someone healthy lifestyle.
- 28:49Speaker 1: But I drink a lot of water. Like you said,
- 28:51Speaker 1: you held up your bottle of water. But I want
- 28:53Speaker 1: to transition to because you do a lot of uh.
- 28:56Speaker 1: You've hosted several competitions and these and I'm a big
- 28:59Speaker 1: fan of Coppet Issue show with Michael and so. But
- 29:02Speaker 1: there's always some uh winner and a loser winner losing.
- 29:07Speaker 1: How do you handle that? In the judging process because
- 29:10Speaker 1: you know the decision that you make. You can't ultimately
- 29:14Speaker 1: tell somebody to walk away from walk off the show. Listen.
- 29:17Speaker 1: I teach my kids at a young age like as
- 29:20Speaker 1: look like work your ass off, practice, try hard, and
- 29:25Speaker 1: like if you're good enough, you're gonna win, and if
- 29:27Speaker 1: there's somebody better than you, they're gonna lose. And when
- 29:29Speaker 1: you're judging, it's kind of like, look like you're either winner,
- 29:33Speaker 1: you lose. I mean this whole thing where everybody gets
- 29:35Speaker 1: a trophy today and like, kids come home and you
- 29:37Speaker 1: came in last place and you got a trophy, Like
- 29:39Speaker 1: like it's b s. It's not teaching people to be
- 29:43Speaker 1: able to lose. People ask me all the time you
- 29:46Speaker 1: play games with the kids, like do you lose on purpose? No,
- 29:48Speaker 1: I'm not gonna lose on purpose. Why would I do that?
- 29:50Speaker 1: You need to teach them like practice, practice, practice, Like
- 29:56Speaker 1: when you do all of those things, you'll figure it out.
- 29:59Speaker 1: And it's the same thing with cooking. It's like there
- 30:00Speaker 1: are gonna be people who are better than me of
- 30:02Speaker 1: cooking and you may lose, but it is what it is.
- 30:06Speaker 1: And and look, one of the biggest one of the
- 30:07Speaker 1: questions that I always ask you in interviews that has
- 30:11Speaker 1: to do with that is what do you not allow
- 30:14Speaker 1: in your life? Is it harder for you? Is it
- 30:17Speaker 1: which is true? For you? I hate to lose or
- 30:21Speaker 1: I love to win? And for me, the answer is
- 30:26Speaker 1: I hate to lose lose. Losing is just not an answer,
- 30:28Speaker 1: like I expect to win. So winning when I win,
- 30:31Speaker 1: it's like, Okay, let me get up again and play again,
- 30:34Speaker 1: let me play again. But when I lose, I'm furious.
- 30:38Speaker 1: And I think that's kind of just a mentality of people.
- 30:41Speaker 1: Before we go, I want to talk about you have
- 30:43Speaker 1: a new restaurant concept opening in Philadelphic called Midtown Village.
- 30:46Speaker 1: Tell us about that and why now? Yeah, so we're
- 30:50Speaker 1: so so it's interesting and you spoke about what happens
- 30:53Speaker 1: during COVID. I mean there's there's a lot of restaurants
- 30:55Speaker 1: that are going out of business. I think our business
- 30:57Speaker 1: model used to be take space and build out a restaurant.
- 31:01Speaker 1: It would cost us a thousands of fifteen hundred dollars
- 31:04Speaker 1: of square foot to build it out. Now our business
- 31:07Speaker 1: model is shifted. We could give restaurants that have clothes,
- 31:10Speaker 1: and we could spend three hundreds of five hundreds of
- 31:13Speaker 1: square foot on some really good opportunities. Because COVID is
- 31:17Speaker 1: gonna be over, We're going to get to the other side.
- 31:20Speaker 1: So here are some opportunities that we have, and one
- 31:23Speaker 1: of them is it's in an area called Midtown Village.
- 31:25Speaker 1: It's gonna be uh the name isn't known yet, We're
- 31:28Speaker 1: not sure the name, but it's gonna be a boutique
- 31:31Speaker 1: pizza place, brick up and pizza with some uh lots
- 31:34Speaker 1: of seasonal vegetables, seasonal pass and stuff like that. So
- 31:38Speaker 1: is it more casual dining? Yeah, definitely more casual. I
- 31:41Speaker 1: think that that's kind of where people are going right
- 31:44Speaker 1: now in terms of the COVID. I'm not looking to
- 31:47Speaker 1: do any fancy, high end restaurants right now, but if
- 31:50Speaker 1: you could get some casual places in now, Like I
- 31:53Speaker 1: think we're good. Cool and Michael, thank you man for
- 31:55Speaker 1: coming on my to make conversations. I hope you come
- 31:57Speaker 1: back for I don't know if I want you coming
- 31:59Speaker 1: back skinnier though, Mike Thirt, can we stay there? I
- 32:03Speaker 1: appreciate you man, enjoy yourself, and I definitely tell them
- 32:06Speaker 1: Sinse I come to Philadelphia a lot because I represents
- 32:09Speaker 1: Steven A. Smithler. We always in that area in New Jersey,
- 32:12Speaker 1: New York area, and I love to drop by. So
- 32:14Speaker 1: if up, okay, okay, appreciate your Michael, stay strong. Michael
- 32:20Speaker 1: Scholton of the Shawson Collective, the based in Philadelphia, got
- 32:23Speaker 1: a new property developing in the Midtown Village area. I
- 32:26Speaker 1: want thank you for coming on the show. I'm with
- 32:28Speaker 1: Sean McDonald, I am your host. Thank you. In this
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- 32:49Speaker 1: in the spirit of giving, Coals Cares is donating eight
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- 32:56Speaker 1: heart this season with great gifts from Coals or coals
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