Latest / Catalyst Center for Work Innovation: The Debate
A Debate about Bridging the Generational Tech Gap Through Intergenerational Learning
As artificial intelligence and rapid automation reshape the modern workplace, a significant technological divide has emerged between younger digital natives and older, more experienced employees. This research examines how this gap creates organizational risks, such as increased technostress, skill obsolescence, and the potential loss of critical institutional knowledge. To mitigate these issues, the research highlights reverse mentoring as a powerful strategy where junior staff guide senior colleagues through digital transitions. Successful implementation requires age-inclusive training and…
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