The Repair Each of Them Swore Another Had Called In
I once worked on a rental house where the furnace had been dead for three weeks in November, and not one single person had decided it was their job to call somebody. There were four people who could have. Every one of them figured one of the other three already had. Let me lay it out, because the shape of it matters. The tenant figured she was not supposed to call a repairman herself, the landlord handles that, so she texted the landlord and let it go. The landlord was one of three grown kids who had inherited the house from their mother and owned it together, and he figured his sister, the…
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