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366. Dissecting Workplace Friction: A Deep Dive feat. Robert Sutton

Why does there seem to be such a struggle to get things done in some organizations? How can you unlock the mystery behind the persistence of bad management practices? What is the problem of inaction, and how are workplaces impacted by the human tendency to add rather than subtract? Robert Sutton is a Professor of Organizational Behavior at the Stanford Graduate School of Business and the author and co-author of several books, including his latest book The Asshole Survival Guide: How to Deal with People Who Treat You Like Dirt, and his upcoming book The Friction Project: How Smart Leaders Make…

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