Latest / Church Staff Book Club
"Welcome" Can't Just Be a Team
What makes a guest feel welcome at church? Is hospitality a job description or a culture everyone shares?In this episode of the Church Staff Book Club, we dive into Chapter 2 of The Come Back Effect to unpack why church culture isn’t built by greeters... it’s built by everyone. From volunteers and tech teams to senior pastors and worship leaders, your guest experience reflects what people feel before they hear the sermon.🎙️ In this episode, we cover:Why “culture is what people whisper in the lobby”A powerful story about hospitality in rural GuatemalaHow unspoken behavior builds or breaks your…
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