A Debate about the C.R.A.P. Strategic Framework for Managing Workplace Bullshit

Catalyst Center for Work Innovation: The Debate · Jul 5, 2026 · 28m

This research examines the pervasive issue of workplace bullshit, defined as communication made with a total indifference to the truth rather than a deliberate intent to lie. The research argues that this phenomenon flourishes during organizational crises and within roles that prioritize symbolic jargon over concrete facts, ultimately damaging decision-making and employee morale. To combat this, the research introduces the C.R.A.P. strategic framework, which encourages leaders to comprehend, recognize, act against, and prevent meaningless rhetoric. Proposed interventions include fostering…