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Episode 160 – Why Small Talk Stinks
On this episode, Kurt and Steve interview Rob Kendall, of www.conversationexpert.com. Rob has devoted his life to understanding how humans converse with one another and what makes them go wrong...and right. Rob its the author of BlameStorming and WorkStorming. If you know that you need to have a challenging conversation, it's worth preparing thoroughly for it. The preparation time may be disproportionate to the length of the conversation itself, but if the conversation's important enough, your preparation will rarely be wasted. As a friend of mine was always told, 'Prepare thoroughly and…
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