The Number in Her Head Before the Heat Pump Call
A man met me at the door with a number already in his hand. Eighty-five dollars. He said it before I had my boots off. Another company quoted me eighty-five to fix it, so I just need you to match that. I want to talk about that number today, because it had already done its work before I ever looked at his furnace. It was sitting in that living room like a piece of furniture, and everything he thought about me and my price was arranged around it. The number was a lie, by the way. There is no honest eighty-five dollar furnace repair in this county. That figure was a hook. Some outfit throws out…
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