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Why Your Paper BOL is a $52 Billion Security Hole | WHAT THE TRUCK?!?

On this episode of WHAT THE TRUCK?!?, Malcolm kicks things off with the latest headlines in freight, from ELD enforcement updates and cross-border truck exports to major M&A moves and labor tensions shaking up the industry. First up, Craig Leinauer breaks down the biggest mistakes companies make when filing cargo claims — from late reporting and poor documentation to misunderstanding shipment value and contract liability — and shares practical steps to avoid costly insurance headaches. Next, Jennifer Karpus-Romain joins the show to talk about the evolving role of sales and marketing in…

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