How Techs Lose Calls (and Control) During the Holiday Season
The holidays don't just change schedules...they change mindsets, customer behavior, and the entire rhythm of the trades. And most techs don't realize how much the season is influencing their decisions… until it costs them. In this episode of Windshield Time, Chris and Brandon break down the psychological pressure of November–December and how it quietly causes techs to slip: cutting corners, assuming customers won't buy, projecting their own holiday stress, and mistaking emotion for emergency. This is not a "holiday tips" episode. It's a psychology-of-the-season masterclass for every tech…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.