Episode 59: Elevating the Human Experience at Work
Sue Bethanis hosts Amelia Dunlop, Chief Experience Officer at Deloitte Digital and leader of the US Customer Strategy and Applied Design practice for Deloitte Consulting LLP. Amelia helps companies develop winning strategies that combine innovation, creativity, and digital strategy. She received Consulting Magazine’s 2020 Top Women in Technology Award for Excellence in Innovation.Amelia leads a team of problem solvers who use human-centered design and customer insights strategy to help businesses shift their focus from the customer experience to the human experience. As marketers, she says we…
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