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Episode 287: Empowering Plans: P248 – The Denial That Became an Award

What happens when a benefits denial doesn't tell the whole story? Attorneys Cindy Merrell and Bryan Dunton examine E.O. v. Premera Blue Cross, a case that underscores the risks of incomplete claim evaluations and poorly communicated denial decisions. They break down the court's reasoning and discuss what plan administrators can do to reduce litigation risk and improve decision-making.

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