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The Daily Dose #320 | The biggest problem with communication is thinking it happened
Most builders treat a communication breakdown as a people problem. Dan Okart says it is a clarity problem, and it starts at the top.Dan from A Thousand Feet Deep is back with Az for a third Monday in a row. The brief was simple. What does effective communication actually look like inside a building business. The answer went a long way past a five point checklist.Dan opens with the line that frames the whole conversation. The single biggest problem with communication is the illusion that it has taken place.From there, three things to do about it.First, a communication agreement. Not a vibe. A…
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