Cultural Excellence Part Two: Michele Herlein’s Guide to Real Organizational Alignment

The Authority Company · Jan 30, 2026 · 32m

In part two of this conversation, Michele Herlein drills into the work leaders need to do to build a culture people feel every day. She explains why most change efforts fail, why leaders underestimate the process, and how misalignment at the top spreads through an organization. Michele breaks down what strong horizontal and vertical alignment look like. She shares how to strengthen the middle layer, how to coach managers who struggle with leadership responsibilities, and how to fix systems that reward the wrong behavior. She uses clear examples from companies she has helped, including how…