Latest / Church Staff Book Club
Your Volunteers Need More... They Need Significance
What if the secret to an unforgettable guest experience started before anyone walks through the door and had everything to do with how your volunteers feel about themselves?In this final episode of Season 1, Jonathan Malm and Jason Young wrap up The Come Back Effect by diving into one of the most overlooked principles in church hospitality: volunteer significance. It's not enough to build smooth systems and polished experiences. If the people delivering that experience don't feel meaningful in what they're doing, guests will feel it too.In this episode, you'll learn:Why treating volunteers as…
The skinny
The skinny isn't ready yet — notes appear once the transcript is processed.