Culture Club: Why API, data and technology are important for tourism businesses

Your Way Home with Hongbin Jeong · Oct 5, 2023 · 13m

In today's world, technology is evolving at a rapid pace, transforming every industry and the tourism sector is no exception. Technology is crucial to the tourism and travel industry, helping businesses with day-to-day operations while improving the customer experience. For this reason, hotels, airlines, restaurants, and other companies must keep up with the latest technology trends within the travel industry. But is the industry fast enough in doing so? Wong Ming Fai, Chief Technology Officer, Singapore Tourism Board shares his views. See omnystudio.com/listener for privacy information.