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The Checklist Cure: Why Even Experts Need SOPs
Why do highly skilled professionals—from world-class surgeons to senior systems engineers—still make basic, catastrophic mistakes? This episode dives deep into the cognitive science of standard operating procedures and the "expert bias" that often leads us to believe we are above the need for a simple list. We explore the critical distinction between "read-do" and "do-confirm" workflows, the fascinating way checklists can flatten social hierarchies to improve safety, and the biological reasons why the human brain turns into "wet cardboard" under high-stress conditions. By examining the World…
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