What made great service in 2020
Providing first-class service to clients has been a challenge during 2020 as the pandemic unfolded - but that doesn't mean it has been impossible.Technology and communication were two of the most crucial elements to ensuring top-class client and adviser service, according to the panellists taking part in the Financial Adviser Service Awards 2020 podcast - which is sponsored by More2life.Simoney Kyriakou, editor of Financial Adviser, was joined by Stuart Wilson, corporate marketing director at More2life, Verona Kenny, managing director of intermediary for Seven Investment Management, and Jamie…
The skinny
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