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Delivering A Delightful Experience with Your Customer Service with Mary Foltz (CNS 353)
In this episode, Mary Foltz talks about delivering a delightful experience with your customer service. She is the president and chief service strategist of Service Counts! She is a customer service performance coach who works with clients to create exceptional and delightful experiences.Since the inception of her business Service Counts! in 2005, Mary Foltz has consulted to many clients across a myriad of industries including the expanse of service leadership, guest experience evaluations, team building, manager retreats, and diverse training seminars and line-level activities. If you’re…
The skinny
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