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Episode 204 - Negotiation Blunder: Position vs Problem

Negotiation: Face-to-Face, by Phone or via E-mail In our age of ever-expanding communication possibilities, researchers have been drawn to answer the question of which communication mode is most likely to lend itself to successful negotiation. Their answer? It depends. Face-to-face communication is more likely to alleviate any possibility of miscommunication or deception. When you're actually there, in person, you are more apt to pick up all the nuances of the exchange. That way, you will be better able to gauge what the other party is thinking and to determine the direction in which the…

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