EP 381: Making onboarding and training SOPs painless with Jennifer Smith

Build a Better Agency Podcast · Jan 23, 2023 · 1m

One of the biggest sticking points with agencies is establishing tried and true onboarding and training SOPs. Over and over, we find that new hires aren't pleased with how their onboarding process went, despite agencies and larger companies investing billions into this one area. Poor training and onboarding experiences can result in disaster and influence how long your new hire will want to stick around after the fact. It can be even more challenging for remote agencies to establish cohesion in SOPs when a team is remote or hybrid. That's why it's essential to have well-established training…