Ines Mergel, “Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in the Networked World” (Jossey-Bass 2012)

New Books in Technology · Dec 16, 2012 · 29m

Ines Mergel, assistant professor of public administration at the Maxwell School of Citizenship and Public Affairs and the School of Information Studies (iSchool) at Syracuse University, is the author of Social Media in the Public Sector: A Guide to Participation, Collaboration and Transparency in the Networked World (Jossey-Bass 2012). This timely and insightful book can be read by a host of audiences, from the scholar to the practitioner. The book relates the development of social media technologies to the open government movement of the last generation. It demonstrates how government…