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466: [Part 2] The Philosophy of Great Customer Service by Derek Sivers on Management Tools & Entrepreneurship
Derek Sivers shares the philosophy of great customer service. This is part 2 of 2. Episode 466: [Part 2] The Philosophy of Great Customer Service by Derek Sivers on Management Tools & Entrepreneurship Originally a professional musician and circus clown, Derek Sivers created CD Baby in 1998. It became the largest seller of independent music online, with $100M in sales for 150,000 musicians. In 2008, Derek sold CD Baby for $22M, giving the proceeds to a charitable trust for music education. He is a frequent speaker at the TED Conference, with over 5 million views of his talks. Since 2011 he has…
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