As e-commerce hits new heights, so do merchandise returns - Last Mile Logistics
Purchase returns and the reverse logistics portion of last-mile delivery have become a focal point as more consumers settle into the lifestyles and purchasing habits that have become the new norm in a COVID world. Consumers’ acceptance of a digital retail channel has provided salvation to many retailers that have seen pandemic-related shutdowns choke off traditional in-store buying. At the FreightWaves Last Mile Logistics Summit on Thursday, Tony Sciarrotta, executive director, Reverse Logistics Association, and Nicholas Isasi, executive VP, DM Transportation Management Services, chatted…
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