Latest / The Steve Harvey Morning Show / Natalie E. Norfus - How Conservatives have decried diversity, equity, and inclusion (DEI) efforts as "woke" in recent years.
Transcript
- 0:04Speaker 1: Welcome to Money Making Conversations.
- 0:06Speaker 2: It's to show that she is the secrets of success
- 0:08Speaker 2: experience firsthand by marketing and branding expert Rashan McDonald. I
- 0:12Speaker 2: will know he's giving me advice on many occasions. In
- 0:14Speaker 2: the case you didn't notice, I'm not broke, you know
- 0:17Speaker 2: he'll be interviewing celebrity CEOs, entrepreneurs and industry decision make
- 0:21Speaker 2: because it's what he likes to do. It's what he
- 0:23Speaker 2: likes to share. Now it's time to hear from my man,
- 0:26Speaker 2: Rashan McDonald. Money Making Conversations.
- 0:28Speaker 3: Here we go.
- 0:31Speaker 1: Welcome to Money Making Conversation master Class. I'm your host,
- 0:33Speaker 1: Rashan McDonald. All motto is never allowed age to be
- 0:37Speaker 1: an excuse because I recognize that we all have different
- 0:40Speaker 1: definition of success. For you, it may be the side
- 0:42Speaker 1: of your paycheck. Mine is inspire you to accomplish your
- 0:45Speaker 1: goals and live your very best life. Because it's time
- 0:48Speaker 1: to start reading other people's success stories to start living
- 0:51Speaker 1: your own. People always talk about their purpose or gift.
- 0:54Speaker 1: If you have a gift, leave with your gift. Don't
- 0:56Speaker 1: let your friends, family, or coworker stop you from planning
- 0:59Speaker 1: or living your dreams. My guests. I've been waiting on
- 1:03Speaker 1: her a long time because it is about HR. DEI
- 1:06Speaker 1: is Natalie E. Northus. She is the founder and managing
- 1:09Speaker 1: owner of the Norfice Farm p l LLC, where she
- 1:12Speaker 1: partners with employers on de I and HR strategies. Now
- 1:16Speaker 1: they believe there is no one size fits all approach
- 1:19Speaker 1: to HR or DEI initiatives. She uses a metric based
- 1:22Speaker 1: model to have organizations develop policies and programs and goals
- 1:26Speaker 1: that are customized to their needs. Natalie's career has touched
- 1:30Speaker 1: on many areas of HR and DEI, including having served
- 1:33Speaker 1: as the chief Diversity officer for multi billion dollar brands
- 1:37Speaker 1: with responsibility for setting the strategies, vision, and all facets
- 1:41Speaker 1: of each brand's DEI initiatives. We'll be talking a lot
- 1:44Speaker 1: about the future of the workplace for both employees and employers.
- 1:48Speaker 1: Please welcome to Money Making Conversations Masterclass. Natalie E. Northus.
- 1:52Speaker 1: How are you doing, Natalie.
- 1:53Speaker 3: I'm doing great. Thanks for having me well.
- 1:56Speaker 1: First of all, thank you for coming on my show.
- 1:57Speaker 1: And HR. The game really changed doing COVID because this
- 2:04Speaker 1: country shut down and we didn't know how to deal
- 2:07Speaker 1: with employees. Welcous to that walk us up to COVID
- 2:11Speaker 1: and then COVID, and then then we start our conversation
- 2:14Speaker 1: after you explained walking up to COVID and did what
- 2:17Speaker 1: happeneding during COVID.
- 2:18Speaker 3: Yeah, So, you know, I think the workplace was pretty
- 2:22Speaker 3: well settled prior to COVID, right, working from home was
- 2:27Speaker 3: less common. You know, some employers had telework policies and
- 2:31Speaker 3: allowed folks to work from home when needed, and so
- 2:36Speaker 3: that meant that HR folks also had, you know, practices
- 2:41Speaker 3: and procedures that were pretty well settled. Then we were
- 2:44Speaker 3: hit with the unexpected in twenty twenty and for you know,
- 2:50Speaker 3: office jobs, folks who worked behind the desk in the computer,
- 2:54Speaker 3: it shifted right in ways that no one was really
- 2:57Speaker 3: ready for. So you suddenly had managers managing groups remotely
- 3:02Speaker 3: and they've never had any kind of training or ability
- 3:05Speaker 3: or had ever done it before. You had HR folks
- 3:08Speaker 3: scrambling because you're thinking, Okay, we thought it was two
- 3:11Speaker 3: weeks and it was going to be four weeks, and
- 3:13Speaker 3: then here we are three years later and some folks
- 3:15Speaker 3: still haven't gone back into the office. And it really
- 3:19Speaker 3: impacted the h part in the human resources because folks
- 3:23Speaker 3: were going through a lot, and I would say the
- 3:25Speaker 3: biggest thing that we saw that's so different outside of
- 3:28Speaker 3: you know, a lot of people working from home is
- 3:30Speaker 3: they were bringing home to work and so that meant
- 3:34Speaker 3: literally we're at home working. And also because most of
- 3:38Speaker 3: us witnessed more sickness and loss than we would in
- 3:41Speaker 3: a lifetime in the past few years, where we were
- 3:44Speaker 3: dealing with a lot of mental health issues that again
- 3:47Speaker 3: people weren't really prepared for. So it's completely changed the workplace.
- 3:51Speaker 3: And when we look at the workplace now, I think
- 3:54Speaker 3: there's a huge pendulum shift for employees because there's labor
- 3:59Speaker 3: shortage is and folks got used to working from home
- 4:02Speaker 3: and they're like, we're not coming back. So that's presented
- 4:04Speaker 3: even a whole different layer for HR professionals and how
- 4:08Speaker 3: to manage keeping folks satisfied enough to stay and do
- 4:12Speaker 3: good job.
- 4:13Speaker 1: Well, it's important that you speak like that because of
- 4:16Speaker 1: the fact that you know, I read a report that
- 4:19Speaker 1: say it on remote work, seventy to seven percent of
- 4:22Speaker 1: the young people say they don't want to work remotely.
- 4:26Speaker 1: And I employ people. I'm in the creative space, I'm
- 4:30Speaker 1: a marketing, branding company. I don't like my employees to
- 4:34Speaker 1: even consider that option because creatively, I need to go
- 4:37Speaker 1: back and forth with you. I need to sometimes look
- 4:40Speaker 1: over your shoulder, make sure we are on this aligned
- 4:42Speaker 1: with the same conversation. So let's talk about the resistance
- 4:46Speaker 1: of the younger generation to working remotely.
- 4:49Speaker 3: Well, I actually see it the other way. The younger
- 4:51Speaker 3: generation typically wants to work remotely. There's a resistance to
- 4:55Speaker 3: them coming into the office. There's a resistance to people
- 4:58Speaker 3: of all age groups coming into the office. Because the
- 5:01Speaker 3: last three years proved with a lot of us were saying,
- 5:03Speaker 3: including myself, that we can be productive from home, and
- 5:08Speaker 3: so there is definitely value to being in person. And
- 5:11Speaker 3: I think the difficulty right now is that people again
- 5:17Speaker 3: of all age generations have seen, Hey, some of our
- 5:20Speaker 3: companies that the best years they've ever done with us
- 5:22Speaker 3: working from home. They make the most money they've ever
- 5:24Speaker 3: made with us working from home. And a lot of
- 5:27Speaker 3: employers are not really really identifying the value to at
- 5:32Speaker 3: least coming in person, you know, a couple of days
- 5:35Speaker 3: a week, and so folks feel like it's a scam, right, Oh,
- 5:37Speaker 3: you just want me in here because you're paying a lease.
- 5:40Speaker 3: You don't want me in here, like there's no real
- 5:41Speaker 3: reason for me to be in here. Or if you're
- 5:43Speaker 3: you know, some of the bigger companies that own big
- 5:45Speaker 3: campuses out west, you own all this land and you
- 5:48Speaker 3: own this huge campus, and you just want us here
- 5:50Speaker 3: because you don't want to waste your money. And that's
- 5:52Speaker 3: what most that's what the arguments become. From my perspective,
- 5:58Speaker 3: we need different options for different people. We all work differently, right, Like,
- 6:02Speaker 3: we actually had a team call today and two of
- 6:05Speaker 3: our newer employees were like, we want to do more
- 6:08Speaker 3: in person or we want to do more team building,
- 6:10Speaker 3: and I actually applauded them. I was like, I really
- 6:12Speaker 3: appreciate y' all for taking the initiative because those of
- 6:15Speaker 3: us who've been here a long time were used to
- 6:17Speaker 3: just working at home cranking out doing the work. But
- 6:20Speaker 3: for them to say, hey, we want we want more connectivity, Hey,
- 6:23Speaker 3: I'm all for it, let's do it. I just think
- 6:25Speaker 3: you have to really do the analysis to understand what
- 6:28Speaker 3: works best for your your employees and your what you offer,
- 6:32Speaker 3: what you do in terms of a business.
- 6:34Speaker 1: Here's the question I want to ask, now, this is
- 6:36Speaker 1: really important, Natalie d You know you hear a lot
- 6:42Speaker 1: in fact. You know, it became a buzzword right after
- 6:46Speaker 1: George Floyd's death and it just took over the industry.
- 6:50Speaker 1: You know, it was it was all about equity, all
- 6:52Speaker 1: about inclusive. I remember every company Fortune five hundred company
- 6:56Speaker 1: felt there was a need to write or wrong, what
- 6:59Speaker 1: exactly is DEI diversity, equity and inclusion? What is that?
- 7:05Speaker 3: So I appreciate you asking that because I think you know,
- 7:08Speaker 3: when you look at you know, the divisiveness that's out
- 7:12Speaker 3: there with some of the headlines, you would think it's
- 7:14Speaker 3: something pretty evil, but it's actually pretty straightforward. So when
- 7:18Speaker 3: we think about anybody who hears me talk knows I
- 7:22Speaker 3: love the Dictionary. So when we look at the dictionary
- 7:25Speaker 3: definition of diversity, it means being composed of differing elements.
- 7:30Speaker 3: So every single one of us is diverse in some way.
- 7:33Speaker 3: Where you grow up, food you eat, whether you're an
- 7:36Speaker 3: only child, you have siblings, are you a parent, are
- 7:38Speaker 3: you a grandparent? All those little elements make you who
- 7:41Speaker 3: you are. So when you think about that term and
- 7:44Speaker 3: applying it to people, we all walk through the door
- 7:47Speaker 3: with some kind of diversity. Now, when we're talking about
- 7:50Speaker 3: it in the workplace, we're usually trying to focus on
- 7:52Speaker 3: the groups that are not represented or marginalized. And so
- 7:56Speaker 3: there's that piece equity. The most basic death notion of
- 8:00Speaker 3: equity is fairness. It gets conflated and confused with equality
- 8:04Speaker 3: all the time. Equity is about removing those barriers to
- 8:08Speaker 3: access right. You know, some of the most basic examples
- 8:13Speaker 3: were if you think back to the sixties, before the
- 8:16Speaker 3: Civil Rights Act was passed, black folks didn't have access
- 8:20Speaker 3: to that same education or the opportunity to have the
- 8:22Speaker 3: same education as white folks did. So when we look
- 8:25Speaker 3: at it in present day, what are some of the
- 8:28Speaker 3: barriers that certain groups have to entry right, just to
- 8:32Speaker 3: get through the door and have the access to that opportunity.
- 8:35Speaker 3: That's what we're looking at with equity and making sure
- 8:37Speaker 3: your processes and your practices are fair for everyone and
- 8:40Speaker 3: give everyone the opportunity to succeed.
- 8:43Speaker 1: Thank you for that response, Natalie, But let's get a
- 8:46Speaker 1: little more deeper in regards to what diversity inclusion because
- 8:50Speaker 1: it sounds like a bad word, a bad three letters.
- 8:53Speaker 1: You know, politicians, you know how it became a political.
- 8:59Speaker 4: Two.
- 9:01Speaker 1: The manipulation, that's what like the you manipulation and because
- 9:06Speaker 1: every time you try to you know, equalize a wrong.
- 9:10Speaker 1: People feel that the people you're trying to equalize it
- 9:14Speaker 1: for are saying people step back and go, why you know,
- 9:18Speaker 1: like the people are you know, your people go, why
- 9:20Speaker 1: are we celebrating Juneteenth? Why we're worried about reparations? Why? Why? Why?
- 9:24Speaker 4: Why?
- 9:25Speaker 1: Why? Why? Why are we concerned about the Japanese being
- 9:28Speaker 1: put in camps in World War two? Why? Why? So
- 9:31Speaker 1: they should get over that. But diversity, the equit inclusion
- 9:35Speaker 1: is trying to fix the attitude of people who said
- 9:39Speaker 1: you should get over that.
- 9:40Speaker 3: Correct, yes and right. So I think when you I
- 9:45Speaker 3: just want to touch on what you're saying. I think
- 9:47Speaker 3: when people are saying, like, why why are you focusing on,
- 9:51Speaker 3: you know, certain marginalized groups, there's a fear that it
- 9:56Speaker 3: somehow attacks their own identity, right that making space for
- 10:01Speaker 3: folks that have been wronged somehow takes away from you.
- 10:06Speaker 3: And I just always try to encourage people to realize
- 10:09Speaker 3: that power is infinite. So when people are thinking about
- 10:14Speaker 3: why are we worried about Juneteenth, it's almost like if
- 10:17Speaker 3: I share my power, it takes away from me. But
- 10:19Speaker 3: I always say, when you share your power, it makes
- 10:21Speaker 3: us all more powerful. And so kind of getting from
- 10:25Speaker 3: I just had conversations yesterday. We're not saying fire all
- 10:28Speaker 3: the white guys and hire all the black people. That's
- 10:30Speaker 3: not what this is about. But people sometimes have that fear.
- 10:34Speaker 3: So when you think about diversity, equity, and inclusion, and
- 10:37Speaker 3: again your show focuses on money. So I'm going to
- 10:41Speaker 3: focus on money for a second, put aside what your
- 10:44Speaker 3: heart has in it. Right, the numbers tell you that
- 10:49Speaker 3: when you have diverse teams who come from different backgrounds
- 10:52Speaker 3: and have different ways of thinking, you have better innovation.
- 10:56Speaker 3: Innovation leads to you making more money. There's tons of
- 11:00Speaker 3: research out there that shows when you have diverse leadership teams,
- 11:05Speaker 3: you outperform your competitors from a bottom line perspective. So
- 11:09Speaker 3: to me, it's a business issue to begin with, right
- 11:12Speaker 3: when we're talking about it from a workplace standpoint. And
- 11:15Speaker 3: then the second standpoint is because we do live in
- 11:18Speaker 3: a society that really puts people in boxes, and it
- 11:22Speaker 3: puts us like you fight for your box. So I'm
- 11:26Speaker 3: a woman, I have to check woman on boxes. I've
- 11:28Speaker 3: got to fight for my box. It puts us in
- 11:31Speaker 3: corners sometimes as opposed to being able to say, what
- 11:35Speaker 3: do we have in common first, because to be able
- 11:38Speaker 3: to have these tough conversations you have to have some
- 11:41Speaker 3: level of trust, and that starts off by saying, like,
- 11:44Speaker 3: what do we have in common? And then being able
- 11:46Speaker 3: to get deeper on some of these tougher topics, like
- 11:50Speaker 3: you know, you know what has it been like to
- 11:52Speaker 3: be profiled by the police if I knew that about you?
- 11:54Speaker 3: I don't know if you have, but if you had,
- 11:56Speaker 3: you may not want to talk about that. If we
- 11:58Speaker 3: don't have anything any kind of connection trust, And I
- 12:01Speaker 3: think that's where we work with people a lot, like
- 12:04Speaker 3: get to know folks, don't get so caught up in
- 12:08Speaker 3: the terms, because really what this is boiling down to
- 12:11Speaker 3: is the humanity of it all. People being able to
- 12:13Speaker 3: show up to work and feel like they're valued and
- 12:16Speaker 3: that they have a shot at being successful at where
- 12:18Speaker 3: whatever they've chosen to do.
- 12:22Speaker 5: We'll be right back with more money making conversations. Masterclass
- 12:26Speaker 5: with Rashaun McDonald.
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- 14:00Speaker 3: Seed in your career.
- 14:05Speaker 5: Now, let's return to Money Making Conversations Masterclass with Rashaun McDonald.
- 14:10Speaker 1: Politics. But why is politics dancing in this? Now? You
- 14:14Speaker 1: know two big states that have really used it is
- 14:17Speaker 1: Florida and Texas. And it really angers me in a
- 14:21Speaker 1: not a not a physical way, but it angers me
- 14:24Speaker 1: because they're they're they're they're stretching the truth, they're extending
- 14:29Speaker 1: it for potential votes. They're are educating the audience that
- 14:33Speaker 1: may already have deep rooted values that that that we're
- 14:39Speaker 1: giving too much to the minority community. Your thoughts.
- 14:44Speaker 3: So, I think that it's an overreach. I think that,
- 14:48Speaker 3: particularly in the state I live in, which is Florida,
- 14:52Speaker 3: there's this desire to overreach for an opponent's candidate base
- 14:57Speaker 3: voter base. Is really the only sense I can make
- 15:00Speaker 3: out of this that you've got to talk this talk
- 15:03Speaker 3: and be tough and divisive to get a voter base.
- 15:07Speaker 3: But the part that I still cannot figure out after
- 15:10Speaker 3: lots of research, is the business behind it, right, because
- 15:15Speaker 3: it doesn't make any business sense. Again, forget about what's
- 15:18Speaker 3: your heart. We know we all I care about this
- 15:20Speaker 3: deeply as part of who I am, But I think
- 15:22Speaker 3: about it from business perspective. It's very anti business because
- 15:27Speaker 3: when you think about just the fight that's going on
- 15:29Speaker 3: with Disney, Disney's one of the largest publicly held country
- 15:32Speaker 3: companies in the world, that one of the largest employers
- 15:35Speaker 3: in this state, and they have a huge DEI program.
- 15:38Speaker 3: So when you're picking a fight with a company that
- 15:41Speaker 3: employees a lot of your constituents over something that no
- 15:45Speaker 3: one asked you to pick a fight over, it doesn't
- 15:48Speaker 3: it's hard to make sense out of it. Also deters businesses.
- 15:51Speaker 3: We were slated down in Miami to get a bunch
- 15:54Speaker 3: of the tech companies that were formerly based out on
- 15:58Speaker 3: the West Coast that were coming here. It's like, Okay,
- 16:00Speaker 3: if we're going to be in the deer are you're
- 16:02Speaker 3: going to penalize us? Should we come here? Should we not?
- 16:05Speaker 3: And so I don't get that from the standpoint if
- 16:07Speaker 3: you want your constituents to have jobs, like, what the
- 16:11Speaker 3: point is here. I also talk to people all over
- 16:13Speaker 3: the state, which obviously we always joke about Miami as
- 16:16Speaker 3: like its own static state. Miami is very different from
- 16:19Speaker 3: the rest of Florida. But nobody was asking for this,
- 16:22Speaker 3: so like it's like a thing where you're like, it
- 16:24Speaker 3: wasn't even something that there were like protests and people
- 16:27Speaker 3: were fighting against DEI initiatives, so it is very bizarre.
- 16:32Speaker 3: I have talked to number of Republicans to try to
- 16:34Speaker 3: get their view on it. So I'm like, because I'm
- 16:37Speaker 3: a researcher at heart, so i want to understand the position,
- 16:40Speaker 3: and the best that I've come up with so far
- 16:42Speaker 3: is worrying about a particular voter base, which again in
- 16:45Speaker 3: the end, it doesn't track, doesn't make sense in the
- 16:49Speaker 3: long run.
- 16:51Speaker 1: So how did you become an expert? Yeah, yeah, I'm not.
- 16:56Speaker 1: I'm a commentary person, but I am not even a
- 17:00Speaker 1: experted and being an expert in this area, what are
- 17:03Speaker 1: the qualifications?
- 17:05Speaker 3: Such a great question. So for me, I think a
- 17:09Speaker 3: big part of my start I always say it was
- 17:11Speaker 3: my own identity. So I'm multiracial. My mom was Jewish
- 17:16Speaker 3: and her family came over during the Holocaust. My grandparents
- 17:19Speaker 3: were sharecroppers, moved up north like a lot of black people,
- 17:23Speaker 3: so my grandfather could work in a steel mill. They're Christian,
- 17:26Speaker 3: so my whole life was buried in all those different layers,
- 17:30Speaker 3: and I've studied other cultures, other governments since i started college,
- 17:36Speaker 3: and so I've been always laser focused on other understanding
- 17:41Speaker 3: people that are different from me because just fascinating. Then
- 17:45Speaker 3: my practice area as a lawyer's employment law, which means
- 17:48Speaker 3: I had to learn a lot about DEI to be
- 17:50Speaker 3: able to advise my clients and what they can do
- 17:52Speaker 3: in the workplace. And then once I was in house,
- 17:55Speaker 3: I became a chief diversity officer for brands that were
- 17:58Speaker 3: very data driven, which allowed me to learn six sigma
- 18:02Speaker 3: problem solving, learn how to tell stories with numbers, which
- 18:06Speaker 3: is a lot more effective than talking about feelings. And
- 18:09Speaker 3: so I built my sort of DEI practice about firmly
- 18:14Speaker 3: about ten years ago in that role and since then,
- 18:18Speaker 3: I mean, we study. We are a bunch of nerds.
- 18:20Speaker 3: I work with nerds. I'm a nerd. We love to
- 18:22Speaker 3: study and keep up with the trends. And again, just
- 18:25Speaker 3: bring the numbers to life, like what are your numbers
- 18:27Speaker 3: telling you about what you need to be doing with
- 18:29Speaker 3: your workforce?
- 18:31Speaker 4: You know?
- 18:31Speaker 1: So educate me on this diversit equin inclusion. Has that
- 18:36Speaker 1: been around a long time.
- 18:39Speaker 3: So in its current state, and how we talk about it.
- 18:41Speaker 3: It started off with the d with diversity in the
- 18:44Speaker 3: late nineties. Coca Cola was one of the first companies
- 18:48Speaker 3: that really sort of put the word diversity to their programming,
- 18:52Speaker 3: and then it was diversity and inclusion probably in the
- 18:57Speaker 3: twenty tens, and then now we're diversity put an inclusion.
- 19:01Speaker 3: But I always say it's a pretty young industry. It's
- 19:03Speaker 3: about twenty five years old, young adult, right in terms
- 19:08Speaker 3: of like just the methodology around it. But yeah, so
- 19:11Speaker 3: not super not not in terms of how we talk
- 19:14Speaker 3: about it. But I think that there's always been people
- 19:16Speaker 3: out there from the civil rights movement and beyond focus
- 19:19Speaker 3: on finding ways in which we all have an opportunity
- 19:23Speaker 3: to be to live sort of the so called American dream.
- 19:25Speaker 1: Okay, now I've got time to get personal because I
- 19:28Speaker 1: implore people. Okay, I imploed people, and I see these
- 19:31Speaker 1: companies out here sending emails and laying people off via emails.
- 19:37Speaker 1: So impersonal. And let's talk about the relationship between the
- 19:42Speaker 1: employer and the employee. Can I I'm miss asking man,
- 19:47Speaker 1: not saying I do. Can I question the way a
- 19:51Speaker 1: person dresses at my office?
- 19:54Speaker 3: Well, so that depends, right, it depends on your workplace.
- 20:00Speaker 3: If you work in a hotel where you require people
- 20:02Speaker 3: to wear uniforms and someone comes up out of uniform,
- 20:05Speaker 3: then you could question what they're wearing. But to the
- 20:08Speaker 3: point of it being a job necessity. When it comes
- 20:12Speaker 3: to if you have a work if you have a
- 20:14Speaker 3: dress code, I'm always encouraging people to make sure your
- 20:17Speaker 3: dress code isn't biased and doesn't discourage or exclude folks,
- 20:22Speaker 3: and assuming it doesn't as long as people are within
- 20:26Speaker 3: your dress code, I always advise not to do that
- 20:28Speaker 3: because it could lead to other issues. It could you
- 20:31Speaker 3: could if you're only asking the woman why she's dressed
- 20:34Speaker 3: a certain way, she might think she's being singled out
- 20:36Speaker 3: because she's a woman, or that some other nefarious thing
- 20:40Speaker 3: might be happening. But I'm curious why you'd want to
- 20:42Speaker 3: ask people about how they're dressed at work.
- 20:44Speaker 1: Well, I was like, I just know that I feel
- 20:48Speaker 1: so restrictive and I'm an opinionated person. If I somebody
- 20:51Speaker 1: come in and I don't like something they wearn I
- 20:53Speaker 1: can't say I don't like what you wear. I can't
- 20:56Speaker 1: say that.
- 20:56Speaker 3: I mean you could, but would that be very inclusive?
- 20:59Speaker 1: I mean to I might be helping them out. Who knows,
- 21:02Speaker 1: maybe you know, maybe you know. I'm just saying, but
- 21:06Speaker 1: that's that's kind of like, you know, just because you're
- 21:10Speaker 1: paying a person and I can't tell them, hey, hey, hey,
- 21:15Speaker 1: hey hey, don't wear that tomorrow. That does not that
- 21:18Speaker 1: doesn't work for you, you know. And that's just a
- 21:21Speaker 1: simple statement. They can take it where they want to
- 21:24Speaker 1: take it. I'm not going to go into detail. And
- 21:25Speaker 1: you said, Rashan, don't do that.
- 21:28Speaker 3: I would say, don't do that. Then it doesn't interfere
- 21:31Speaker 3: with the work.
- 21:32Speaker 1: But then it feels with me. I see it.
- 21:34Speaker 4: I see it.
- 21:36Speaker 3: Okay, no on this phone.
- 21:40Speaker 1: Oh come on, Natalie, Okay, okay, next question I'm going
- 21:43Speaker 1: I had to ask. Okay, now, how do you handle
- 21:47Speaker 1: people who come in late all the time to work?
- 21:51Speaker 3: Yes, ma'am, I mean through performance management? Hopefully you have
- 21:55Speaker 3: some kind of expectations that first I think that do.
- 21:59Speaker 1: You you do you like, let them roll a few times,
- 22:03Speaker 1: and then you are you do you stop at number
- 22:05Speaker 1: two or number three? You know?
- 22:08Speaker 4: You know?
- 22:09Speaker 1: Like I said, let me back up, let me ask
- 22:11Speaker 1: you a question. If a person, if your work just
- 22:14Speaker 1: start at eight o'clock, eight o'clock, should I expect them
- 22:18Speaker 1: to be there and ready to work at eight o'clock
- 22:21Speaker 1: or do I or should they arrive on time and
- 22:24Speaker 1: then prep for work.
- 22:26Speaker 3: It depends on the expectation. You said. Okay, so that's
- 22:29Speaker 3: I mean, that's what I was saying in the beginning.
- 22:31Speaker 3: Like I think we're in any any workplace issue. You
- 22:35Speaker 3: have a rule. Important people know what your rule is,
- 22:38Speaker 3: and you're care about the expectation. You know I will yep,
- 22:41Speaker 3: I clearly because you're very opinionated. So then the second
- 22:46Speaker 3: piece of it is is like once you've set the expectation,
- 22:48Speaker 3: which I think a lot of employers failed to do
- 22:51Speaker 3: and they're frustrated, but they never told the person what
- 22:53Speaker 3: they wanted in the first place. That then when your
- 22:57Speaker 3: expectation isn't met the first time you have a conversation
- 23:00Speaker 3: about it. Conversations are not confrontations, which a lot of
- 23:03Speaker 3: people think. Conversation doesn't mean they're getting fired. It means, hey,
- 23:08Speaker 3: was there something not clear about the rule? Is there
- 23:10Speaker 3: something that you know is preventing you from from adhering
- 23:13Speaker 3: to it so that you're not getting to two, three,
- 23:16Speaker 3: four or five. I always discourage against waiting because then
- 23:19Speaker 3: you're really annoyed by the time you talk to the person,
- 23:22Speaker 3: and then your delivery is often off right because you're like,
- 23:26Speaker 3: I've just been watching this person. They just what they
- 23:27Speaker 3: just think they can come in at whatever time they
- 23:29Speaker 3: want to come in. It's like, talk about it right.
- 23:31Speaker 1: Away, Rashan, stop it for a bills up now, because
- 23:36Speaker 1: you're gonna go in there with an attitude and they
- 23:38Speaker 1: can go right exactly right. Okay, cool, I got that.
- 23:41Speaker 3: Avoid the attitude you say to it, just stopping so
- 23:46Speaker 3: I like the idea.
- 23:47Speaker 1: Okay, you got a dress code, Rushan, that's the situation.
- 23:52Speaker 1: Do not tell people, hey, just because you don't like
- 23:54Speaker 1: the way they dress. Don't share your opinion. Okay, let's
- 23:57Speaker 1: it's address code tied to it at your place a business. Okay,
- 24:01Speaker 1: got that right there. And seeing so if they come
- 24:04Speaker 1: in to work late, step in real early and nip
- 24:08Speaker 1: that in the bud, and also trying to find out
- 24:11Speaker 1: why are they coming in late. Just don't assume that
- 24:13Speaker 1: everybody is tied to your lifestyle.
- 24:16Speaker 3: And there's sometimes there's obstacles, right, Like I mean, you
- 24:19Speaker 3: have a team, you know, sometimes in your head the
- 24:21Speaker 3: idea sounds great, like we should do it this way,
- 24:24Speaker 3: and sometimes like people are afraid to tell you, like
- 24:27Speaker 3: but what you want can't happen or it can't happen
- 24:30Speaker 3: that way, and they're trying to figure out how to
- 24:32Speaker 3: make it happen the way you told them, and they
- 24:33Speaker 3: might be wasting time. So when you open up the
- 24:36Speaker 3: conversation and say, you know, is there's some obstacles that
- 24:39Speaker 3: should be aware of. Sometimes they're going to tell you
- 24:41Speaker 3: something you're like, oh gosh, I didn't even think about that, right,
- 24:44Speaker 3: and so maybe you make some adjustments. It's not always
- 24:47Speaker 3: just your way of the highway. I don't know if
- 24:48Speaker 3: you might be your way of the highway. But it's doing.
- 24:52Speaker 1: My club, doing my club, you know. Like I said,
- 24:54Speaker 1: I've been waiting on dinner because I've been wanting to
- 24:55Speaker 1: talk to an expert. I do have an XR department
- 24:58Speaker 1: and she does, you know, keep me alive reshall. You
- 25:01Speaker 1: can't say that, Jah, you can't do that. So thank you.
- 25:04Speaker 1: You're saving me and you ever check I pay you
- 25:08Speaker 1: is a value opportunity to keep our company because you're
- 25:11Speaker 1: stopping me from doing such a stupid Now are you are?
- 25:14Speaker 1: You have a great podcast with a great name. Thank you?
- 25:17Speaker 1: What is the Deal d I e al tell us about.
- 25:20Speaker 3: That podcast, So what's the deal is diversity, equity, inclusion
- 25:24Speaker 3: and leadership. We built the podcast because we found that
- 25:27Speaker 3: in many of our projects, they fall or they succeed
- 25:32Speaker 3: based on the tone from the top and leaders involvement.
- 25:34Speaker 3: And a lot of the leaders we deal with want
- 25:36Speaker 3: to do the right thing, but they don't want to
- 25:38Speaker 3: say the wrong thing, and they don't want to make missteps,
- 25:40Speaker 3: which is kind of impossible, right We're all going to
- 25:42Speaker 3: say something and make a mistake, you know, we have
- 25:45Speaker 3: to get comfortable with making mistakes. And so we built
- 25:48Speaker 3: it so we could, in very short periods of time
- 25:51Speaker 3: fifteen to twenty minutes, give leaders practical tips on how
- 25:55Speaker 3: to do this work well and how to be advocates,
- 25:59Speaker 3: how to be allies, how to make sure that their
- 26:01Speaker 3: company is moving forward DEI in a sustainable way.
- 26:09Speaker 5: We'll be right back with more Money Making Conversations Masterclass
- 26:12Speaker 5: with Rushaan McDonald. You are now tuned into the Money
- 26:17Speaker 5: Making Conversations Minute of Inspiration with Rushaan McDonald.
- 26:22Speaker 1: I spoke with NBC Today's Show co host Al Roca
- 26:25Speaker 1: about achieving the life of happiness and success through the
- 26:28Speaker 1: power of yes, it's not about the money, but more
- 26:31Speaker 1: about pursuing the opportunity.
- 26:33Speaker 4: I love what I do to be in this industry.
- 26:36Speaker 4: People say, oh, you work so hard. I said, you
- 26:37Speaker 4: know what, My dad drove a bus for eight hours
- 26:40Speaker 4: a day, worked a lot of overtime. Sometimes we wouldn't
- 26:43Speaker 4: see him for a couple of days. That's really hard work.
- 26:46Speaker 4: This is work, But I love what I'm doing. It's
- 26:48Speaker 4: not a job. It's my passion. So if in the
- 26:51Speaker 4: long term this is going to bring me something, I
- 26:54Speaker 4: don't know if it is or not, But all I
- 26:56Speaker 4: know is that if I give somebody else the opportunity
- 26:59Speaker 4: to do it, then I don't at that opportunity. So
- 27:01Speaker 4: I will put in the hours, I will bust my
- 27:03Speaker 4: thought to do it because I want whatever's going to
- 27:06Speaker 4: come after it's not somebody else.
- 27:08Speaker 1: If you want to hear this full interview with Al Rocca,
- 27:11Speaker 1: visit money Making Conversation dot com. Keep winning.
- 27:15Speaker 5: Now let's return to Money Making Conversations Masterclass with Rashaun McDonald.
- 27:20Speaker 1: I'm talking to Natalie Natalie Northus. She is the founding
- 27:24Speaker 1: and managed in the owner of the Northwest Firm PLLC.
- 27:27Speaker 1: She's a she is what I would like to say
- 27:29Speaker 1: a DEI guru. She's been calling expert, she has she
- 27:34Speaker 1: has pulled my coattail, so to speak, on how I
- 27:37Speaker 1: may want to present my workspace in HR. And she said, rishon,
- 27:41Speaker 1: you be shut down in a matter of days if
- 27:45Speaker 1: you proceed in that direction. But I think that and
- 27:48Speaker 1: that's what a needed role for you is in this society,
- 27:51Speaker 1: when we have remote work, when we have people who
- 27:54Speaker 1: don't see a need to go to college, they want
- 27:56Speaker 1: to get certificates can make a nice so they can
- 27:59Speaker 1: make money that the four year institution may have given
- 28:02Speaker 1: them ten years ago. And so what's next for you?
- 28:05Speaker 1: You know, you're articulate. You're down there in Miami. You
- 28:10Speaker 1: know hot Miami, you know, and you're originally from the
- 28:13Speaker 1: Cleveland area.
- 28:14Speaker 3: Correct I am? I am?
- 28:16Speaker 1: Now you know Cleveland, Miami too. Come on now, Midwest?
- 28:19Speaker 3: Well, and I spent time in I spent half my
- 28:21Speaker 3: life in DC and I came here from Chicago. So
- 28:24Speaker 3: I've gotten a chance to live in book Chicago.
- 28:27Speaker 1: I spent five years there. You can stop talking to you.
- 28:29Speaker 1: By cold weather, I know it. I got clothes I
- 28:32Speaker 1: still can't wear. No place to put Chicago. But Miami.
- 28:35Speaker 1: What is the future for you, my friend?
- 28:37Speaker 3: So hey, we're going to keep this train moving, spending
- 28:41Speaker 3: the summer in Europe, which is going to be amazing,
- 28:43Speaker 3: just to connect with some colleagues there, and again always
- 28:47Speaker 3: trying to learn, and we're going to keep pushing this
- 28:49Speaker 3: podcast and making sure we're out here making sure our
- 28:52Speaker 3: voice is heard. We're very very much for the people
- 28:56Speaker 3: and want to make sure that we see a lot
- 28:58Speaker 3: of this work that we're we're doing sustain itself over
- 29:02Speaker 3: the years and hopefully work us out of jobs, you know,
- 29:05Speaker 3: and that I don't know that I'll be in our lifetime,
- 29:07Speaker 3: but you know, hopefully we're to that point where these
- 29:09Speaker 3: jobs aren't needed because you know, we're working from.
- 29:13Speaker 1: A you know, you know there's going to be the
- 29:16Speaker 1: cast system, but there's always if you're all have the
- 29:17Speaker 1: same color, it's going to be the cast system. Everybody
- 29:19Speaker 1: wants to be more important than the other person, so inclusion.
- 29:23Speaker 1: I close on one this thing being that I'm a minority,
- 29:27Speaker 1: and this is something I've been noticing more. I've noticed
- 29:30Speaker 1: I'm always trying to compete and I've noticed that the
- 29:33Speaker 1: word minority is starting to become more associated or maybe
- 29:37Speaker 1: I just didn't notice it were white women because white
- 29:40Speaker 1: women are sliding into the minority landscape. When you're talking
- 29:44Speaker 1: about diversity, equity inclusion, who exactly are you referencing.
- 29:49Speaker 3: So we don't use the word minority because it to
- 29:54Speaker 3: us is somewhat white centered, and that it suggests that
- 29:57Speaker 3: people of color are a minority and we aren't. If
- 30:00Speaker 3: you look around the world, people of color are the majority.
- 30:03Speaker 3: So that's why you'll hear me say underrepresented groups are
- 30:06Speaker 3: marginalized groups because we're not represented in positions of power.
- 30:11Speaker 3: Diversity in equity inclusion touches everyone. The reality though, is
- 30:16Speaker 3: that there's certain groups, so meaning like even a fifty
- 30:19Speaker 3: year old white guy is included in DEI in terms
- 30:22Speaker 3: of maybe they're more of the ally to folks that
- 30:25Speaker 3: are not represented. But when we think about it, everyone
- 30:28Speaker 3: plays a role in DEI. So I mean to your question,
- 30:32Speaker 3: there are situations where and there's still a lot of
- 30:36Speaker 3: very male dominated industries where women are underrepresented. So that
- 30:41Speaker 3: would include white women being underrepresented in some cases. When
- 30:45Speaker 3: you look at black people in particular, the types of
- 30:51Speaker 3: inequities that black people have faced since the dawn of
- 30:54Speaker 3: time in this country have we've just had a really
- 30:57Speaker 3: hard time on doing them, and so I think that's
- 30:59Speaker 3: why you you hear a lot of conversation around race
- 31:02Speaker 3: and black people in particular, because a lot of us
- 31:05Speaker 3: are still like, we're still waiting for you to fix it, right.
- 31:08Speaker 3: So I think that's why sometimes these things get completed.
- 31:11Speaker 3: But at the end, every single person has an obligation
- 31:15Speaker 3: to take part in some form of DEI effort of
- 31:19Speaker 3: whether it be from recognizing your privilege and your power
- 31:23Speaker 3: and being a mentor or a sponsor for someone, whether
- 31:26Speaker 3: it being using your voice and saying, hey, look, you
- 31:29Speaker 3: know we're not doing right here. We all have a
- 31:32Speaker 3: role here.
- 31:33Speaker 1: Awesome. I really want to thank you for taking the time.
- 31:36Speaker 3: Thank you for having me.
- 31:37Speaker 1: What is the deal? DEIL that's a leadership group tied
- 31:41Speaker 1: to diversity, equity inclusion. I always say that you know
- 31:46Speaker 1: your purpose. Your sense of purpose is always important. There
- 31:48Speaker 1: always be a place for it. And that's why I
- 31:50Speaker 1: really really appreciated you allowing me to be very serious
- 31:54Speaker 1: and kind of like post fund it myself from an
- 31:56Speaker 1: HR perspective, because I've learned that people can hear information
- 32:00Speaker 1: in different ways, and it's important that they hear it
- 32:03Speaker 1: and accept it as being accurate. And bringing on my
- 32:06Speaker 1: show Money Making Conversations Masterclass a DEI expert was very
- 32:10Speaker 1: very important. And again, when you get back from Europe,
- 32:13Speaker 1: you're out there doing your thing. Let's connect in the
- 32:16Speaker 1: fall because that's a whole different atmosphere. We'll find out
- 32:19Speaker 1: how they steal treat DEI in the political world and
- 32:22Speaker 1: see if we still have a place we can call home.
- 32:24Speaker 1: But thank you coming on my show.
- 32:26Speaker 3: Thank you, Thank you have a good one.
- 32:28Speaker 1: I really appreciate you, I really do good.
- 32:31Speaker 5: Thank you for joining us for this edition of Money
- 32:34Speaker 5: Making Conversations Masterclass. Money Making Conversations Masterclass with rough Shan
- 32:40Speaker 5: McDonald is produced by thirty eight to fifteen Media Inc.
- 32:43Speaker 5: More information about thirty eight to fifteen Media Inc. Is
- 32:46Speaker 5: available at thirty eight to fifteen media dot com. And
- 32:50Speaker 5: always remember to lead with your gifts.