skinny.

Latest / The Human Diagnostic

Shrink decisions to stop analysis paralysis

I went out on a service call a while back that I didn't end up selling anything on. I want to talk about why. The house was a newer build on the south side of Kingfisher. The man who answered the door pulled it open and handed me a manila folder. I said: what's this. He said: these are the quotes. I've been collecting them for three years. I sat down at his kitchen table and opened the folder. Three quotes from 2022. Three from 2023. Three from 2024. Different companies each year. The 2024 quotes were stapled to a printout of a forum thread about SEER ratings. He said: I want to get it right…

The skinny

The skinny isn't ready yet — notes appear once the transcript is processed.